Maria Rea Ponce
Denver
Summary
Energetic Member experienced in taking food orders, operating cash registers and cleaning and maintaining restaurant to promote hygienic image. Recognized for taking initiative to find and complete extra tasks. Collaborative team player committed to maintaining consistent workflow without compromising quality.
Flexible Crew Team Member with strong understanding of fast food restaurant industry. Determined and collaborative team member with leadership and commitment to fast action under pressure. Exceptional customer service perfectionist with patience, deliberation and dedication to patron satisfaction.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Crew Team Member
Boselli Investments LLC
Westminster
05.2024 - 06.2025
- Provided excellent customer service in fast-paced environment for diverse clientele.
- Operated kitchen equipment and adhered to food safety standards during meal preparation.
- Assisted team members in maintaining cleanliness and organization of dining area.
- Handled cash transactions and processed payments efficiently at the register.
- Prepared food items following company recipes and guidelines for quality control.
- Engaged customers by answering questions and recommending menu items effectively.
- Supported training of new crew members on operational procedures and protocols.
- Cleaned work areas regularly throughout shift.
- Operated cash register accurately and efficiently.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Provided excellent customer service at all times.
- Restocked items on shelves as needed.
- Assisted customers with orders and inquiries.
- Greeted customers and cultivated positive experiences in line with company standards.
- Followed all safety regulations while operating machinery or handling chemicals.
- Followed orders of senior leadership with exacting accuracy in moment and without question.
- Performed store opening and closing procedures as directed by management team.
- Organized stockroom shelves to maximize space efficiency.
- Reported any maintenance issues immediately to supervisor or manager.
- Ensured that products are properly labeled before placing them on shelves.
- Prepared sandwiches and drinks for customers according to their specifications.
- Operated, filled and cleaned beverage fountains by following accurate recipes of industrially packaged beverage mixtures.
Education
Thornton High School
Thornton, COSkills
- Customer service
- Food safety compliance
- Team collaboration
- Cash handling
- Employee training
- Effective communication
- Hospitality and accommodation
- Positive attitude
- Multitasking and organization
- Food handling safety
- Teamwork and collaboration
- Beverage preparation
- Food running
- Cleaning and sanitation
- Dishwashing
- Order delivery practices
- Basic math
- Problem-solving
- Store opening and closing
- Crew leadership
- Safety
- Willingness to learn
- Cleaning
Languages
Spanish
Native/ Bilingual
Timeline
Crew Team Member
Boselli Investments LLC
05.2024 - 06.2025
Thornton High School