Maria Martinez
Boulder
Summary
Detail-oriented professional with over 14 years of experience in sales and customer service. Skilled in managing transactions, event coordination, and client engagement, contributing to enhanced customer satisfaction and streamlined sales processes.
Overview
14
14
years of professional experience
Work History
New Home Sales Assistant
sams housing
Boulder
02.2012 - Current
- Assisted clients with home selection and purchasing processes.
- Coordinated open house events and property showings for potential buyers.
- Engaged with clients to understand their housing needs and preferences.
- Provided administrative support including scheduling meetings and responding to inquiries.
- Executed daily operational tasks with precision.
- Assisted with customer requests and answered questions to improve satisfaction.
Teller
Wells Fargo
Boulder
11.2013 - 10.2025
- Processed customer transactions efficiently and accurately.
- Provided exceptional customer service and resolved inquiries promptly.
- Managed cash drawer and balanced transactions daily.
- Trained new tellers on procedures and customer service standards.
- Balanced cash drawers on a daily basis.
- Verified customers' identification to ensure compliance with laws and regulations.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Identified transaction errors when debits and credits did not balance.
- Answered customer inquiries regarding bank products and services.
- Maintained confidentiality of all customer records and information according to company policies.
- Collaborated with team members to enhance branch operations.
Education
High School Diploma -
Boulder High School
Boulder, CO05-2010
Skills
- Sales processes
- Transaction processing
- Problem solving
- Multitasking capacity
- Relationship selling
- Paperwork processing
- Financial history review
- Purchase contracts
- Multitasking
- Organizational skills
- Teamwork
- Cash handling
- Money order management
- Account management
- Event planning
- Bill payment
- Cash counting
Languages
Spanish
Professional
Timeline
Teller
Wells Fargo
11.2013 - 10.2025
New Home Sales Assistant
sams housing
02.2012 - Current
High School Diploma -
Boulder High School