Maria Corona
Colorado Springs
Summary
Diligent with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
8
8
years of professional experience
Work History
Vision Technician
Academy Kids Vision
02.2023 - Current
- Ran front desk independently
- Scheduling/ Rescheduling appointments
- Distributed the correct paper work
- Collect co-pays
- Submit claims through private insurances/billed encounters
- Provided patients with glasses quote
- Performed baseline vision testing for annual eye exams, all follow-ups and trained new contact lens wearers
- Checking glasses prescription
- Ordering glasses
- Scribing for providers during an exam
Senior Peer Partner
Foundations for Successful Living
01.2022 - 02.2023
- Develop and reach independency goals for adults with disabilities
- Organize daily activities that will help increase their vocational, cooking, and independent living skills
- Growing strong connections with our clients in order to create trust and a comfortable day to day living experience
- Helping our clients explore and find new interests such as social and physical activities
Administrative Assistant
The Library Co.
09.2021 - 11.2021
- Preparing payroll
- Scheduling staff
- Entering invoices
Hostess/Front of house manager
Mamitas Mexican Restaurant
07.2016 - 06.2021
- Greeted and directed patrons to their table
- Handled To-go's / Catering
- Assisted with bussing- food running
- Booked and confirmed reservations
- Trained and Coached front of house staff
- Handled end of day reports
Education
High school diploma -
Thomas B Doherty High school
05.2016
Skills
- Excellent customer service
- Excellent organizational skills
- Positive relationship management
- Stress management
- Quick learner
- Independent work
- Team collaboration
- Communication skills
- Organizational skills
- Time management
- Medical office experience
- Office experience
- Clerical experience
- Insurance verification
- Front desk
- Medical terminology
- Phone etiquette
- Medical receptionist
- Computer literacy
- Medical scheduling
- Multitasking and organization
- Works Well Under Pressure
- Customer service
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Vision Technician
Academy Kids Vision
02.2023 - Current
Senior Peer Partner
Foundations for Successful Living
01.2022 - 02.2023
Administrative Assistant
The Library Co.
09.2021 - 11.2021
Hostess/Front of house manager
Mamitas Mexican Restaurant
07.2016 - 06.2021
High school diploma -
Thomas B Doherty High school
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