Maria Cardenas

Aurora

Summary

Dedicated educational support professional with a proven track record in developing and implementing engaging classroom activities. Strong interpersonal skills foster a supportive and inclusive learning environment, while effective classroom management techniques enhance student engagement and success. As a Paraprofessional, established positive relationships with students, parents, and colleagues, demonstrating a commitment to culturally responsive support that addresses diverse student needs. A patient demeanor encourages open communication, allowing students to feel comfortable asking questions and exploring new concepts.

Overview

years of professional experience

Work History

Paraprofessional

Omar D. Blair Charter School

2023.08 - Current

Supported teachers in classroom management and student engagement activities daily.
Assisted with lesson preparation and materials organization for effective learning sessions.
Collaborated with staff to update student records and maintain accurate documentation.
Monitored student progress and provided feedback to facilitate academic growth.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.

Retail Sales – Mobile Associate

Sprint

2018.08 - 2022.08

Managed daily tasks and goals per standard operating procedures
Resolve customer issues on phones and software in person and over the phone
Handled returns and exchanges for products in a timely manner
Guided customers through each step of the purchasing journey
Regularly met and exceeded sales quotas while providing excellent service
Assist with inventory level management and re-stocking as needed

Retail Sales – Mobile/Manager

Boost Mobile (UM Wireless)

2017.10 - 2018.08

Key holder and manager for store opening and closing
Efficiently trained new employees on policy, products, and sales expectations
Provided customer service for exchanges and returns quickly and efficiently
Assisted with purchase order creation for inventory level management
Assisted in creating and overseeing employee scheduling calendar
Ensured customer satisfaction with service and product by making cold calls
Implemented a daily checklist to bring focus to personal sales goals

Education

High School Diploma - College Preparation

Adams City High School

2009-06

Skills

Microsoft word / excel
Management skills
Operate basic office equipment
Exceptional verbal and written communication skills
Computer skills
Small group and individual assistance

Teacher support
Calm and patient demeanor
Teacher assistance
Student supervision
Instructional support

Timeline