Margaret McEldowney
Greeley
Summary
Friendly and service-oriented professional with a proactive approach to improving customer experience. Adaptable and a quick learner, ready to transition into new field that values teamwork and relationship building. Focused on continuing a proven track record of exceptional service, customer rapport-building, and efficiency within new opportunities.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ace Hardware
Commerce City, CO
05.2022 - 01.2026
- Greeted customers and responded promptly to customer needs
- Performed cash, card, and check transactions to complete customer purchases
- Balanced in-person and phone transactions at the register and assisted multiple customers at a time in a timely and friendly manner
- Worked flexibly to accommodate coworkers and to meet team needs
- Utilized specialized knowledge on various home-improvement and professional topics to assist customers on their unique needs
- Took on individual projects to improve the store's cleanliness and overall atmosphere
- Trained incoming cashiers and sales associates on P.O.S. transactions, customer service skills, and store policies
- Built a friendly rapport with customers, encouraging repeat business and establishing trust
Education
Bachelor of Arts - Psychology
University of Northern Colorado
Greeley, CO05-2027
Skills
- Reliable and punctual
- Exceptional customer service and rapport building
- Service-oriented
- Adaptable to diverse groups
- Policy and procedure adherence
- Friendly and outgoing
- Quick and intentional feedback implementation
Timeline
Sales Associate
Ace Hardware
05.2022 - 01.2026
Bachelor of Arts - Psychology
University of Northern Colorado