Mardoche Dowling-Davis

• Provided friendly and attentive customer service by consistently greeting, smiling, and thanking customers in a positive, welcoming manner
• Operated checkout stations efficiently while standing for extended periods, ensuring fast and accurate processing of customer purchases
• Maintained a clean, organized, and visually appealing work area to uphold store standards and enhance customer experience
• Responded promptly to customer inquiries and provided knowledgeable assistance to ensure customer satisfaction
• Collaborated with team members across various departments to support store operations and maintain a smooth workflow

• Prepared food accurately and efficiently using approved recipes, portioning tools, and prep logs to ensure quality and consistency
  
• Delivered excellent customer service by greeting guests warmly and serving food according to recipe and presentation guidelines
  
• Maintained food safety and sanitation standards by monitoring product quality, reporting concerns, and ensuring a clean and organized workspace
• Collaborated with team members and management to ensure smooth operations during peak service times
  
• Acted as a brand ambassador by maintaining a professional appearance, positive attitude, and strong work ethic

• Greeted customers, addressed their inquiries, strategically recommended specials to drive sales, facilitated accurate order-taking, and efficiently processed payments using the POS system
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Consistently ensured all dishes were prepared and served according to restaurant standards and tailored to guest preferences and dietary needs.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Efficiently organized and prepared takeout orders for a timely pickup and delivery.
• Delivered food to tables in a timely manner and checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Promoted clear communication with kitchen staff to guarantee order accuracy and customer satisfaction.
• Sustained a clean and welcoming dining environment by regularly wiping down surfaces, bussing and resetting tables, and changing trash bins as needed throughout the shift.

• Cashier

Delivered friendly, efficient service while accurately managing customer transactions via the POS system. Handled multiple payment methods, verified order accuracy, and kept the register area tidy to enhance the overall guest experience.

• Dishwasher

Ensured a sanitary kitchen environment by thoroughly cleaning and storing dishes, utensils, and cookware. Monitored dishwashing equipment and provided ongoing support to kitchen staff with a steady supply of clean tools.

• Fry Station Cook

Executed preparation of fried menu items in alignment with company quality and safety standards. Oversaw fryer operations, maintained optimal cook times, and kept the station well-organized during peak service hours.

• Expo (Expeditor)

Served as the key communication point between kitchen and service staff, checking order tickets, confirming food presentation and portions, and coordinating timely handoff to maintain order accuracy and guest satisfaction.

• Food Assembler

Compiled food items according to ticket details, ensuring proper portioning, assembly, and visual appeal. Worked closely with kitchen and expo teams to support a steady, high-quality service flow.

• Busser
  Cleared and reset tables promptly to maintain a clean and inviting dining environment; restocked utensils, napkins, condiments, and other supplies to ensure consistent guest service and smooth front-of-house operations.