Marcus Roberts

Iron Dawn Collective | Mancos, CO | 2023 – Present

• Developed and managed a mentorship and training program focused on personal development, leadership, and business growth.
• Created educational content, online courses, and training materials to help individuals build skills in leadership, financial independence, and digital marketing.
• Led community engagement initiatives, ensuring accessibility of educational and leadership resources to diverse audiences.
• Managed daily operations, budgeting, and marketing efforts to expand organizational reach and impact.

Self-Published | 2023 – Present

• Authored books and training materials focused on business development, leadership, and success strategies.
• Created structured learning modules to help individuals build wealth, develop discipline, and achieve professional success.
• Designed curriculums and workshops to teach principles of business scaling, leadership, and strategic thinking.

Training & Curriculum Development NCO | United States Marine Corps

Professional Experience

2019 – 2023

• Designed, developed, and implemented training courses for Marines, ensuring all personnel remained up to date on required skills, operational procedures, and mission-critical tasks.
• Created structured learning modules and curriculum, covering IT security, troubleshooting, and data system management to enhance readiness and efficiency.
• Maintained and managed secure data systems, ensuring compliance with cybersecurity protocols and operational security policies.
• Developed Standard Operating Procedures (SOPs) for training, system maintenance, and security compliance, improving overall unit efficiency.
• Trained and mentored junior personnel, providing direct instruction on IT troubleshooting, leadership skills, and operational planning.
• Conducted performance evaluations and readiness assessments, ensuring Marines met proficiency standards across multiple disciplines.
• Collaborated with leadership to identify training gaps and implement tailored solutions, increasing team efficiency and knowledge retention.
• Managed digital training records, verifying that all personnel completed required coursework and certifications.
• Assisted in cybersecurity risk assessments, ensuring compliance with data security regulations and safeguarding classified information.

E-Commerce Department Lead | Customer Service & IT Leadership

(Pre-2018 – 2019)

• Led e-commerce operations, managing customer service, sales performance, and transaction security.
• Oversaw IT troubleshooting and security compliance, ensuring databases and transaction logs remained up to date.
• Implemented IT ticketing systems to resolve technical issues, increasing efficiency and reducing downtime.
• Developed SOPs for customer service and IT processes, improving response time and issue resolution.
• Provided mentorship and leadership training to employees, improving team performance and customer satisfaction.