Marcus Poinsette
Boulder
Summary
Detail-oriented with a versatile background in donor support and technical installations. Skilled in troubleshooting complex systems and fostering team collaboration to achieve safety and quality objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Donor Support Technician
CSL Behring
Arvada
08.2025 - Current
- Collected and processed blood plasma donations from donors.
- Ensured compliance with safety and quality standards during donor interactions.
- Educated donors on the donation process and post-donation care instructions.
- Operated equipment for plasma separation and storage efficiently.
Owner/Operator
Poinsette Solutions LLC
Fountain
08.2024 - Current
- Adhered strictly to safety regulations when working around hazardous materials.
- Collaborated with other tradespeople on multi-disciplinary projects involving low voltage systems.
- Utilized effective troubleshooting methods, removed malfunctioning components and identified wiring issues to restore systems to working order.
Installer
Grunt Communications LLC
Fountain
08.2023 - Current
- Installed low voltage systems for security, audio, and video applications.
- Collaborated with other technicians to troubleshoot system issues effectively.
- Interpreted blueprints and technical diagrams to ensure precise installations.
Lifeguard
YMCA of the Pikes Peak Region
Colorado Springs
01.2023 - 06.2023
- Monitored pool activities to ensure swimmer safety and compliance with rules.
- Responded quickly to emergencies by performing first aid and CPR as needed.
- Conducted regular safety checks of pool facilities and equipment for hazards.
- Educated patrons on water safety practices and proper use of facilities.
- Maintained cleanliness of pool area by performing routine cleaning tasks daily.
- Provided excellent customer service by addressing patron inquiries and concerns promptly.
Education
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver
Denver, COSkills
- Compliance and safety standards
- Effective communication
- Customer service and support
- Team collaboration
- Technical troubleshooting
- Reliability
Certification
Basic Life Support, American Red Cross Association, 2024
Timeline
Donor Support Technician
CSL Behring
08.2025 - Current
Owner/Operator
Poinsette Solutions LLC
08.2024 - Current
Installer
Grunt Communications LLC
08.2023 - Current
Lifeguard
YMCA of the Pikes Peak Region
01.2023 - 06.2023
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver