Marcus Peoples
Northglenn
Summary
Skilled in problem-solving, I enhance rehabilitation efforts at ICCS Adams. Leveraging teamwork and client advocacy, I contributed to organizational growth and maintained professional boundaries. My proactive approach in diverse roles, including a Bailiff, ensured respectful and efficient environments, driving success in high-stakes settings.
Overview
2
2
years of professional experience
Work History
Case Manager Aide
ICCS Adams
11.2024 - Current
- Demonstrate empathy and compassion towards clients, establishing trust and rapport necessary for successful case management outcomes.
- Participated in professional development opportunities / trainings to stay informed about industry trends, best practices, and relevant legislation changes impacting caseworker responsibilities or available resources.
- Enter client data into electronic database accurately, timely, and completely.
- Complete clerical and filing duties as directed by the Case Management Supervisor.
Community Corrections Specialist
ICCS Adams
07.2023 - 11.2024
- Observed conduct and behavior of residents to prevent escapes and disturbances.
- Monitor drug and alcohol tests as required.
- Developed strong rapport with residents, fostering trust and open communication to facilitate successful rehabilitation efforts.
Bailiff
Denver Metro Protective Services
08.2022 - 06.2023
- Contributed to a respectful courtroom atmosphere by enforcing proper etiquette among attendees during trials.
- Reduced potential conflicts within the courtroom setting through proactive identification and intervention before issues escalated into disruption or disorderly conduct incidents.
Education
High School Diploma -
Cibola High
Skills
- Professional boundaries
- Motivational interviewing
- Teamwork
- Customer service
- Problem-solving
- Time management
- Multitasking
Timeline
Case Manager Aide
ICCS Adams
11.2024 - Current
Community Corrections Specialist
ICCS Adams
07.2023 - 11.2024
Bailiff
Denver Metro Protective Services
08.2022 - 06.2023
High School Diploma -
Cibola High
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