Business manager with extensive experience in operational management across various sectors, including property management and community services. Expertise in team supervision and relationship building, driving efficiency and customer satisfaction while facilitating access to vital services for at-risk populations.
Overview
7
7
years of professional experience
Work History
Operations Shelter Associate
Operations Shelter Associate
Denver
10.2025 - Current
Managed operations of four women's shelters in Denver, improving service delivery and increasing community impact.
Facilitated access to housing, healthcare, and supportive services for at-risk families, empowering them towards stability.
Promoted trauma-informed care while honoring the dignity of homeless populations.
Collaborated on initiatives preventing homelessness for families and individuals across Colorado, contributing to community resilience.
Supervisor
Lake Powell Resorts & Marina
Page
05.2024 - 11.2024
Supervised daily front desk operations and led five employees at Lake Powell Resort & Marina.
Managed team scheduling to ensure adequate coverage during peak periods.
Coordinated hotel registrations and boat rental bookings, contributing to enhanced guest satisfaction.
Assistant Property Manager
Colorado Coalition For The Homeless
12.2019 - 11.2022
Vetted potential renters through comprehensive background checks, credit assessments, and rental history evaluations to ensure quality tenant selection.
Set competitive rental rates, collected rent, and enforced late fee policies.
Oversaw budgeting and managed operating expenses to maximize profitability.
Coordinated property maintenance and scheduled service requests while conducting routine preventative actions to uphold property standards.
Executed emergency property maintenance promptly to safeguard asset value and enhance tenant satisfaction.
Education
Bachelors of Science - International Business
University of Colorado At Denver
Denver, CO
12-1998
Skills
Operations management
New hire training
Customer satisfaction
Team supervision
Priority management
Problem solving
Adaptability and flexibility
Relationship building
Affiliations
Volunteering, camping, hiking, skiing, water sports, and traveling.