Marcos Martinez
Castlerock
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Eddie Bauer
10.2024 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Apprentice
Chipotle Mexican Grill
08.2023 - 10.2024
- Supported senior managers with day-to-day operational requirements.
- Assisted with hiring, training, and evaluating new staff members.
General Manager
Chipotle Mexican Grill
10.2023 - 09.2024
- Scheduled staff shifts to guarantee adequate capacity for ideal operations.
- Upheld brand quality standards across all service levels.
Service Manager
Chipotle Mexican Grill
01.2023 - 07.2024
- Created positive work environment by fostering teamwork and providing ongoing support for employees.
- Counted drawers and followed proper daily cash handling procedures.
Kitchen Manager
Chipotle Mexican Grill
09.2022 - 12.2022
- Achieved food preparation goals for consistent quality and freshness.
- Controlled infection and contamination risk factors with consistent enforcement of cleaning and sanitation procedures.
- Checked kitchen staff met preparation, portioning and presentation standards.
- Adapted to fast-moving situations, utilizing problem-solving in complex circumstances.
Crew Member
Chipotle Mexican Grill
11.2020 - 09.2022
- Cleaned, swept, and mopped food preparation and FOH areas.
- Addressed customers with friendly greetings and conversations.
Education
Associate in Arts (A.A.) -
Trinidad State College
05.2020
Skills
- Schedule Management
- Effective Communication
- Employee Development
- Bilingual
- Staff Training and Development
- Relationship Building
LANGUAGE
English Native
Spanish Native
Timeline
Assistant Store Manager
Eddie Bauer
10.2024 - Current
General Manager
Chipotle Mexican Grill
10.2023 - 09.2024
Apprentice
Chipotle Mexican Grill
08.2023 - 10.2024
Service Manager
Chipotle Mexican Grill
01.2023 - 07.2024
Kitchen Manager
Chipotle Mexican Grill
09.2022 - 12.2022
Crew Member
Chipotle Mexican Grill
11.2020 - 09.2022
Associate in Arts (A.A.) -
Trinidad State College
Similar Profiles
Aryan JhaAryan Jha
Cash Lead at Eddie BauerCash Lead at Eddie Bauer
Peter SullivanPeter Sullivan
Assistant Manager at Eddie BauerAssistant Manager at Eddie Bauer
Jose Suarez RodriguezJose Suarez Rodriguez
Store Associate at Eddie BauerStore Associate at Eddie Bauer
Jeni CampbellJeni Campbell
Pottery Assistant at Blackheath PotteryPottery Assistant at Blackheath Pottery
Pranay MadiwalPranay Madiwal
Food and Beverage Supervisor at ITC GRAND GOAFood and Beverage Supervisor at ITC GRAND GOA