Marcos Martinez
Castlerock
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Eddie Bauer
10.2024 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Apprentice
Chipotle Mexican Grill
08.2023 - 10.2024
- Supported senior managers with day-to-day operational requirements.
- Assisted with hiring, training, and evaluating new staff members.
General Manager
Chipotle Mexican Grill
10.2023 - 09.2024
- Scheduled staff shifts to guarantee adequate capacity for ideal operations.
- Upheld brand quality standards across all service levels.
Service Manager
Chipotle Mexican Grill
01.2023 - 07.2024
- Created positive work environment by fostering teamwork and providing ongoing support for employees.
- Counted drawers and followed proper daily cash handling procedures.
Kitchen Manager
Chipotle Mexican Grill
09.2022 - 12.2022
- Achieved food preparation goals for consistent quality and freshness.
- Controlled infection and contamination risk factors with consistent enforcement of cleaning and sanitation procedures.
- Checked kitchen staff met preparation, portioning and presentation standards.
- Adapted to fast-moving situations, utilizing problem-solving in complex circumstances.
Crew Member
Chipotle Mexican Grill
11.2020 - 09.2022
- Cleaned, swept, and mopped food preparation and FOH areas.
- Addressed customers with friendly greetings and conversations.
Education
Associate in Arts (A.A.) -
Trinidad State College
05.2020
Skills
- Schedule Management
- Effective Communication
- Employee Development
- Bilingual
- Staff Training and Development
- Relationship Building
LANGUAGE
English Native
Spanish Native
Timeline
Assistant Store Manager
Eddie Bauer
10.2024 - Current
General Manager
Chipotle Mexican Grill
10.2023 - 09.2024
Apprentice
Chipotle Mexican Grill
08.2023 - 10.2024
Service Manager
Chipotle Mexican Grill
01.2023 - 07.2024
Kitchen Manager
Chipotle Mexican Grill
09.2022 - 12.2022
Crew Member
Chipotle Mexican Grill
11.2020 - 09.2022
Associate in Arts (A.A.) -
Trinidad State College