Marco Fernando Triana Lopez
Electronic Engineer
TUNJA
Summary
Electronic Engineer, specialist in Project Management in Telecommunications Engineering. Certified in Cisco CCNP Enterprise, Cisco CCNP Security Core and Fortinet NSE. With extensive knowledge in telecommunications networks, security project management.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
7
7
Certifications
1
1
Language
Work History
Manager Global Team Network
Scotiabank
Bogota, Departamento del Huila
01.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Infrastructure Support Analyst
Scotiabank
03.2021 - 12.2022
- Resolved connectivity issues for end-users through troubleshooting and implementing solutions.
- Communicated with vendors to resolve network outages and periods of reduced performance.
- Troubleshot and maintained networking devices and infrastructure across enterprise.
- Monitored network health using diagnostic tools, promptly addressing any anomalies detected.
- Implement security policies with devices from different vendors like Cisco and Fortinet.
- Work with different IT teams to resolve applications issues.
- Implement changes related to the network and Infoblox.
Administrador Junior Redes y Seguridad
SISA S.A
09.2018 - 03.2021
- Support the operation at the network and security level for internal and external clients of the company
- Generate analysis and improvements in the network status of the company's clients
- Implement solutions that guarantee the availability of services for the company's clients
- Support Cisco WLC, Fortinet Firewall and Cisco ASA, switches, licensing, etc
- Support Cisco Nexus Switches at second level for the company's clients
- Support web security teams (WAF) for some clients
- Generate incident reports presented in clients' connectivity and security solutions
- Manage providers and vendors
Especialista Estándar de Aseguramiento
Grupo Oesía
07.2017 - 09.2018
- Secure the WAN network (data channels and Internet) of the National Police through the planning and implementation of quality plans
- Support the operation with the execution of second level implementations in the client's WAN/LAN network
- Support the operation of the client's WLAN network, finding points of improvement and stabilization of the network
- Support the client's second-level perimeter security with Fortinet devices
- Support the Quadrants project for the client Telefónica - National Police
Administrador de redes
GrowData S.A.S.
01.2017 - 06.2017
- Support the telecommunications network of the National Planning Department at the level of routing, switching, structured cabling and Wireless
- Manage network infrastructure equipment at the access, distribution and core levels, with purely Cisco technology
- Monitor client network events and alarms using platforms such as PRTG and Cisco Prime
- Carry out preventive maintenance windows on the entity's infrastructure equipment, as well as the wiring rooms and network points of end users
- Manage and monitor the network using Cisco Prime version 2.2
- Support and configure Catalyst 2960G, 3560, 4500 Switches, among others
Network Management Analyst I
Getronics
12.2015 - 10.2016
- Support the telecommunications network of the Banco de la República de Colombia client at the level of Switching, Routing, Telephony, Wireless, among others
- Manage network infrastructure equipment at the access, distribution and core level, with Cisco, HP, 3COM technologies, among others
- Solution and tracking of tickets through the Service Manager platform, under ITIL methodology
- Provide telephony support for Banco de la República with manufacturers such as Cisco and Avaya
- Configure, monitor and support the client's wireless network
- Perform structured cabling in the Datacenter of the Banco de la República
- Monitor client network events and alarms through platforms such as Whats'Up Gold, Netflow Analyzer, SIEM (Mcafee), IMC (HP), Cisco Prime, among others
- Monitor and manage the dedicated data channels and internet channels of each of the branches of Banco de la República
Ingeniero de soporte
Inprosalud S.A
09.2014 - 11.2015
- Provide support to internal and external clients of the company at the hardware and software level
- Administration of Windows Server 2008 and 2012 servers and SQL SERVER R2 2008 databases
- Performing queries in SQL SERVER to meet the requirements of the company's internal and external clients
- Migration and Backup of databases
- Preventive and corrective maintenance of electronic equipment
- Administration and monitoring of the company's LAN and WAN network
- Design and implementation of structured cabling at the company's headquarters nationwide
Ingeniero de soporte
Bismark Colombia
06.2014 - 09.2014
- Provide first-level support to corporate clients in telecommunications networks for the banking sector, alarms and telemetry, through Machine To Machine solutions
- Creation, monitoring and solution of support cases for the company's corporate clients
- Interaction with providers to solve problems found in mobile networks
- Provide remote support to Raven routers and modems installed at client sites
- Configure network devices such as routers and modem
- Make backups of the PEGASUS alarm equipment databases
- Tracking and monitoring of last mile routers installed at client sites
Education
Especialista en Gerencia de Proyectos en Ingeniería de Telecomunicaciones - Gerencia de Proyectos
Universidad Santo Tomás
01.2015 - 01.2016
Ingeniero Electronico - Ingenieria electronica
Universidad Santo Tomás
01.2009 - 01.2014
Skills
Team lead
Tecnología de Cisco
Fortigate
undefinedCertification
Cisco Certified Specialist Security Core
Timeline
Manager Global Team Network
Scotiabank
01.2023 - Current
Infrastructure Support Analyst
Scotiabank
03.2021 - 12.2022
Administrador Junior Redes y Seguridad
SISA S.A
09.2018 - 03.2021
Especialista Estándar de Aseguramiento
Grupo Oesía
07.2017 - 09.2018
Administrador de redes
GrowData S.A.S.
01.2017 - 06.2017
Network Management Analyst I
Getronics
12.2015 - 10.2016
Especialista en Gerencia de Proyectos en Ingeniería de Telecomunicaciones - Gerencia de Proyectos
Universidad Santo Tomás
01.2015 - 01.2016
Ingeniero de soporte
Inprosalud S.A
09.2014 - 11.2015
Ingeniero de soporte
Bismark Colombia
06.2014 - 09.2014
Ingeniero Electronico - Ingenieria electronica
Universidad Santo Tomás
01.2009 - 01.2014
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