Marcela Navarro Muñoz

• Set strategy and vision: define program objectives, roadmap, scope, and KPIs aligned with business and technology strategy.
• Program planning & governance: create and maintain program plans, milestones, governance structures, and decision-making forums.
• Portfolio management: prioritize projects, manage interdependencies across network initiatives, and balance resources across the portfolio.
• Budget & financial oversight: develop and manage program budgets, forecast costs, control expenditures, and ensure financial targets are met.
• Risk & issue management: identify, assess and mitigate program-level risks; drive timely resolution of escalated issues.
• Stakeholder engagement: build and maintain relationships with executive sponsors, business units, customers, regulators, and partner organizations; manage expectations and communications.
• Vendor & supplier management: select, contract, and oversee vendors and integrators; ensure delivery to SLA/contract terms.
• Delivery execution: ensure on-time, on-budget delivery of network projects (design, roll-out, modernization, decommissioning) and quality of outcomes.
• Technical leadership & standards: set and enforce network architecture principles, technical standards, and best practices; ensure alignment with security and compliance requirements.
• Team leadership & capability building: lead, mentor, and organize cross-functional teams; recruit talent and develop skills required for program success.
• Performance monitoring & reporting: track KPIs, program health, and business benefits; produce executive reports and dashboards.
• Change & adoption management: coordinate organizational change, training, and operational readiness to ensure successful handover to operations.
• Compliance & regulatory oversight: ensure programs meet legal, regulatory, and corporate policy requirements (security, privacy, safety).
• Continuous improvement: capture lessons learned, optimize processes, and drive efficiency and innovation across the network program.

CPM Colombia, 3G, 4G and 5G projects. Responsible for all project activities during the project phases assignment through propsC.

• Responsible of planning, setting up, and executing the project activities, ensuring that the project goals are met and that the customer’s business requirements are fulfilled.
• Responsible to achieve the project goals with respect to functions, time and budget, and for the progress of the project.
• Administrative plans, risk handling, resource issues and reports to the project sponsor.
• Manage the customer relation and the customer’s expectations and thus handle changes together with the requirements for the projects as described in the project specification.
• Responsible for add on sales local KPI.

• CPM Guatemala, 84 E1 implementation project.
• CPM Colombia, Trial Telefonica moviles.
• CPM Colombia, 3G UTRAN projects, include 10 projects.
• Responsible for all project activities during the project phases assignment through propsC.
• Responsible of planning, setting up, and executing the project activities, ensuring that the project goals are met and that the customer’s business requirements are fulfilled.
• Responsible to achieve the project goals with respect to functions, time and budget, and for the progress of the project.
• Administrative plans, risk handling, resource issues and reports to the project sponsor.
• Manage the customer relation and the customer’s expectations and thus handle changes together with the requirements for the projects as described in the project specification.
• Driver in Knowledgebase tool to MUCA and MUNLA.
• Develop activities related to 2 KPI´s. (Knowlegkebase and Cost per node) and when required Project Management function support to the NDI Projects in the MU CA & NLA regions.

• In charge of ARP contracts, frame agreements, select the best agencies and complete the purchasing process.
• Find the resources according with the profile requested.
• Coordinate and ensure with assistance from legal function that Sourcing operates in accordance with national and international laws and regulations.
• Ensure back-to-back support for customer requirements in contracts.
• Secure accomplishment of contract process according to commodity.
• Secure the best option of sourcing in terms of quality, cost and time.
• Identify, approve and monitor Suppliers, terminate Supplier relations when required.

• Knowledge about the legal process to contact the providers.
• Purchase process and bids elaboration.
• Negotiation the outsourcing projects and select the best provider for each project.
• Acquire knowledge about technical mobile networks.
• Wide knowledge about of the Colombia Market providers.

• Sales process and bids elaboration.
• Market research opportunities.
• Single contact for international support.