Marcela Forero

Preparation and Organization:

• Prepared and sterilized instruments and materials for dental procedures, ensuring a clean and organized work environment.
• Managed dental supply inventory, reducing waste and optimizing resource allocation.
• Set up treatment areas and arranged necessary materials for procedures, ensuring availability and adherence to health and safety practices.

Clinical Assistance:

• Provided assistance during complex and routine dental procedures, including four-handed dentistry and other chairside duties.
• Performed dental radiographs following safety guidelines, ensuring high-quality diagnostic images.
• Assisted in oral surgeries by preparing surgical rooms with necessary tools and ensuring proper sterilization.

Patient Interaction:

• Educated patients on oral hygiene techniques, pre- and post-surgical care, and dental health status.
• Enhanced patient retention through effective communication and a friendly demeanor, contributing to a comfortable and satisfying experience.
• Managed appointment scheduling and confirmations, improving calendar efficiency and reducing cancellations.

Administrative Duties:

• Handled administrative tasks such as billing, insurance claims processing, and appointment confirmations.
• Maintained accurate patient records and updated files regularly to support efficient office operations.

Education and Training:

• Participated in community outreach programs to educate the public on the importance of dental health.
• Contributed to the development of customized treatment plans by collaborating with the dental team to address patient needs.

Key Achievements:

• Reduced diagnostic wait times by streamlining digital x-ray processing.
• Improved office efficiency and patient satisfaction by implementing appointment reminder calls and text messaging services.