Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
María Fernanda Guerrero Velandia

María Fernanda Guerrero Velandia

Bogotá

Summary

Executive assistant with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes. Highly committed, showing value and respect to those around her, clients, colleagues, and managers.
I consider my profession an essential part of any commercial activity.
Globally social, since it contributes to the efficient functioning and success of the organization. I am interested in joining an organization that allows me to grow professionally and personally, where I can leverage the knowledge acquired through my university studies and work experience, always generating added value for the company and its clients.

Overview

21
21
years of professional experience

Work History

Executive Assistant to PPEDs

EYO Outsourcing S.A.S.
09.2016 - Current
  • Coordinated executive schedules, ensuring optimal time management and priority alignment.
  • Streamlined communication between departments, enhancing collaboration and information flow.
  • Managed travel arrangements, optimizing itineraries to maximize efficiency and reduce costs.
  • Organized meetings and events, facilitating logistics for successful outcomes.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Facilitated training and onboarding for incoming office staff.
  • Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
  • Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.

Administrative Assistant to the Director

Kaplan International
10.2013 - 09.2016
  • Coordinated scheduling and logistics for executive meetings and events, ensuring smooth operations.
  • Managed communication with internal and external stakeholders, fostering professional relationships.
  • Developed and maintained filing systems to enhance document retrieval and organization efficiency.
  • Prepared reports and presentations for the Director, ensuring clarity and accuracy of information.
  • Managed incoming calls professionally, directing inquiries to appropriate personnel or providing relevant information as needed.
  • Managed client relationships on behalf of the director by promptly addressing inquiries, resolving issues, and maintaining open lines of communication for long-term satisfaction.
  • Contributed to a positive work environment through exceptional interpersonal skills when interacting with colleagues and clients.
  • Provided logistical support for events and conferences attended by the director or other senior staff members.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.

Assistant

Fundación CEA
08.2009 - 01.2013
  • Support the Executive Director in the planning, organization, and execution of the various administrative tasks required to achieve the Foundation's mission as a non-profit entity.
  • Maintain in-depth knowledge of the projects managed by the Foundation and remain up-to-date and informed of the processes involved.
  • Maintain management indicators. Conduct personalized and ongoing monitoring, generating statistics and updated information on all events and projects developed by the Foundation.
  • Maintain organized consecutive files.
  • Support all activities related to the Foundation's accounting, including petty cash management and fundraising.
  • Coordinated meetings and events, ensuring all logistical details were meticulously planned and executed.
  • Streamlined office operations by implementing efficient filing systems and digital record management.
  • Managed correspondence and communication channels to enhance information flow within the organization.
  • Assisted in budget tracking and expense reporting, ensuring accuracy and adherence to financial guidelines.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Logistics for golf tournaments and other major revenue-generating events.

Communications and Events Assistant

Consejo De Empresas Americanas - CEA
07.2008 - 08.2009
  • Support the logistics and organization of events related to CEA activities, including Board meetings, committees, seminars, and member meetings
  • Gather the information necessary for the publication of CEA's monthly publications.
  • Prepare newsletters, audiovisual media, and print media for institutional information and outreach purposes.

Assistant

Servicio Educativo Internacional
01.2005 - 07.2008

Manager: Joseph Henry Nunes. Phone (601) 2745798

  • Provided excellent customer service, resolving concerns promptly and professionally.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.

Education

Modern Languages

Universidad EAN
08-2027

Business Administration

Universidad Militar Nueva Granada
Bogotá, D.C., Colombia

Bilingual Secretary - Business

Colegio Mayor De Cundinamarca
Bogotá, D.C., Colombia
07.2000

Skills

  • Executive support
  • Resourceful
  • Reliable and responsible
  • Information confidentiality
  • Customer Service-oriented
  • Professional and mature
  • Travel arrangement coordination
  • Work prioritization
  • Adaptability to change
  • Commitment
  • Optimism
  • Creativity

Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese
Limited Working
French
Limited Working

Timeline

Executive Assistant to PPEDs

EYO Outsourcing S.A.S.
09.2016 - Current

Administrative Assistant to the Director

Kaplan International
10.2013 - 09.2016

Assistant

Fundación CEA
08.2009 - 01.2013

Communications and Events Assistant

Consejo De Empresas Americanas - CEA
07.2008 - 08.2009

Assistant

Servicio Educativo Internacional
01.2005 - 07.2008

Modern Languages

Universidad EAN

Business Administration

Universidad Militar Nueva Granada

Bilingual Secretary - Business

Colegio Mayor De Cundinamarca
María Fernanda Guerrero Velandia