María De Los Ángeles Cetre Gómez
Santiago De Cali
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced in customer service at JAJA Recreación. Proven ability to enhance customer engagement and optimize team collaboration, leading to improved sales outcomes. Highly organized and adaptable, committed to delivering exceptional experiences and fostering a positive work environment.
Overview
2
2
years of professional experience
Work History
Entertainment Events and Costumer Service
JAJA Recreación
12.2023 - 11.2025
- Provided excellent customer service, resolving client concerns efficiently and effectively.
- Provided exceptional customer service, ensuring positive experiences for all members.
- Facilitated communication between staff and participants to enhance program effectiveness.
- Monitored inventory of supplies and equipment, reporting needs to management promptly.
- Excellent communication skills, both verbal and written.
Salesperson
JAJA Recreación-Gane
12.2023 - 11.2025
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Presented professional image consistent with company's brand values.
- Trained new employees on customer service, money handling and organizing strategies.
Education
Undergraduate Degree - Sociology
Universidad Del Valle
Cali, Colombia01-2030
Undergraduate Degree - Bachelor of Visual Arts
Universidad Del Valle
Cali, Colombia01-2029
High School Diploma -
I.E. Alvaro Echeverry
Cali, Colombia12-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Organization and time management
- Flexible and adaptable
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Entertainment Events and Costumer Service
JAJA Recreación
12.2023 - 11.2025
Salesperson
JAJA Recreación-Gane
12.2023 - 11.2025
Undergraduate Degree - Sociology
Universidad Del Valle
Undergraduate Degree - Bachelor of Visual Arts
Universidad Del Valle
High School Diploma -
I.E. Alvaro Echeverry