Summary
Overview
Work History
Education
Skills
LANGUAGES
CERTIFICATIONS & COURSES
Timeline
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David Leaño

Bogotá

Summary

Degree-qualified Telecommunications Engineer, certified in CCNA, internal audit focused on ISO27001: 2013, and best practices of ITIL Foundation v3, experienced in administration of LAN platforms, Telephony and Security. Ability to work individually as well as part of a team of engineers, in an operational environment, dealing with both real-time issues and complex projects.

Cisco ID: CSCO12937906

Overview

8
8
years of professional experience

Work History

Network Support Engineer

Amadeus
10.2022 - Current
  • Automate daily tasks on Ansible and Terraform. ( ASA and Palo Alto FWs, and F5 Load Balancers)
  • Guide and Train our Neteng Intern.
  • Participate in the switches upgrade project.
  • Lead the F5 cleanup project.

Junior Network Engineer

Amadeus
06.2021 - 10.2022
  • Implement and support AMADEUS network environments Security/LAN. (Firewall Cisco ASA & NGFW, Firewall Palo Alto, F5-Load balancer, Cisco Switch, Cisco Router).
  • Drafted post-mortem documentation analyzing instances of network system failures, including required repair and restoration efforts.
  • Diagnosed network problems involving communications issues.

Network Security Administrator

Sonda IT
05.2021 - 06.2021
  • Developed and maintained company-wide endpoint security solutions.
  • Administration, configuration and operation of the security
    platform, Cisco NGFW, Proxy Cisco WSA, Cisco ISE.
  • Performed troubleshooting for Cisco devices and packet analysis.
  • Updating documents and processes of the position.
  • Monitoring and supporting to the Hocol S.A service.

Network Security Engineer

PAMMOS SOLUTIONS SAS - FONDO NACIONAL DEL AHORRO
10.2020 - 06.2021
  • Administration, configuration and operation of the security/end-point platform, Proxy Cisco WSA, Cisco SMA, Cisco ISE,Firewall CISCO ASA & NGFW.
  • Administration and configuration of PacketShaper S200.
  • Management and implementation of ssl certificates.
  • Application of knowledge under the ISO 27001: 2013 standard
  • Assistance, solution and escalation of events and requirements registered in management tool of services
  • Updating documents and processes of the position
  • Monitoring and supporting to the FNA service

Information Security Engineer

PAMMOS SOLUTIONS
02.2018 - 04.2019
  • Administration, configuration and operation of the security platform, Firewall CISCO ASA & NGFW, IPS and Cisco Secure ACS
  • Configuration of VPNs Site to Site and SSL VPNs
  • Application of knowledge under the ISO 27001: 2013 standard
  • Assistance, solution and escalation of events and requirements registered in management tool of services
  • Updating documents and processes of the position
  • Monitoring and supporting to the FNA service

Network Support Engineer

PAMMOS SOLUTIONS
07.2016 - 01.2018
  • Support, configuration and management of Cisco Switches in national headquarters
  • Support, configuration and administration of Cisco Access Point
  • Support and administration on Cisco Wireless Controller
  • Support on Cisco NAC tool (Network Access Control)
  • Support of the unified communications platform of the FNA headquarter and regional offices
  • Administration of Cisco Call Manager 8.5 & 11.0 installation, configuration and support for Cisco phones CP7911, CP-7921, CP-7941, CP-7942, CP-7960, CP-7961 and CP-6921
  • Administration of PCSistel 7.5 Feeder to generate reports and statistics of incoming / outgoing calls
  • Administration and support of Cisco TelePresence Server
  • Configuration and installation of Cisco Jabber Telephony Software
  • Support, administration and configuration in security Platform. (Firewall - Cisco ASA)
  • Support and configuration of Secure Controller (Cisco Secure ACS)
  • Proxy support and administration
  • Support in administration of ticket management
  • Technological restructuring of LAN Network equipment

Junior Engineer

PAMMOS SOLUTIONS
06.2015 - 06.2016
  • Basic Knowledge of Avaya – IP Telephony
  • Inside Sales position
  • Marketing ( Managed over 50 customer calls per day )

Education

Cambridge B2 First (FCE)

Impact College
Melbourne, VIC

General English, Advanced Level

Discover English
Melbourne, VIC
11.2019

French - A2

Alianza Francesa
Bogotá, DC

Telecommunications Engineering -

Universidad Militar Nueva Granada
Bogotá, Colombia
12.2016

Skills

  • Good Communication skills
  • Hard worker and quick learner
  • Team player
  • Honest and Responsible

LANGUAGES

  • Spanish
  • English
  • French - A2

CERTIFICATIONS & COURSES

  • Certified CCNA
  • Troubleshooting and Maintaining Cisco IP Networks (CCNP-TSHOOT)
  • Microsoft Certified: Azure Fundamentals
  • Microsoft Certified: Azure Administrator Associate
  • Palo Alto Networks Certified Cybersecurity PCCET
  • CISCO-Express Collaboration Field Engineer Representative
  • CISCO-Express Collaboration Field Engineer Representative V2
  • CISCO-Advanced Video System Engineer Representative
  • CISCO-Express Video Engineer Representative
  • CISCO Telepresence Video Field Engineer for Express Spec
  • CISCO-Small and Midsize Business Account Manager Representative
  • ITIL Foundation v3
  • Internal Auditor ISO 27001:2013 - Information Security Management Systems

Timeline

Network Support Engineer

Amadeus
10.2022 - Current

Junior Network Engineer

Amadeus
06.2021 - 10.2022

Network Security Administrator

Sonda IT
05.2021 - 06.2021

Network Security Engineer

PAMMOS SOLUTIONS SAS - FONDO NACIONAL DEL AHORRO
10.2020 - 06.2021

Information Security Engineer

PAMMOS SOLUTIONS
02.2018 - 04.2019

Network Support Engineer

PAMMOS SOLUTIONS
07.2016 - 01.2018

Junior Engineer

PAMMOS SOLUTIONS
06.2015 - 06.2016

Cambridge B2 First (FCE)

Impact College

General English, Advanced Level

Discover English

French - A2

Alianza Francesa

Telecommunications Engineering -

Universidad Militar Nueva Granada
David Leaño