Manuela Pabon
Colorado Springs
Summary
Dynamic and dedicated professional with extensive experience in food safety and customer service at Heidelberg Cafe. Proven ability to enhance guest satisfaction through effective multitasking and teamwork. Successfully managed diverse dietary needs, ensuring a welcoming environment while maintaining high sanitation standards. Committed to delivering exceptional service and operational efficiency.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
36
36
years of professional experience
Work History
Lunch Aide
Widefield District 3
08.2021 - Current
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
- Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
- Managed diverse dietary needs for students with allergies and sensitivities, ensuring their well-being during meal times.
- Implemented portion control measures, reducing food waste while maintaining healthy serving sizes for students.
- Contributed to an inclusive and welcoming atmosphere within the lunchroom by treating all students and staff with respect and professionalism.
- Assisted with the set-up and tear-down of lunchroom facilities before and after meal periods, maintaining an organized workspace for efficient operation.
- Handled cash transactions efficiently while adhering to strict confidentiality protocols surrounding student account information.
Server
Heidelberg Cafe
05.1989 - 06.1993
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
High School Diploma -
Sierra Highschool
Colorado Springs, CO1979
Skills
- Food safety
- Meal preparation
- Sanitation practices
- Safety management
- Cafeteria monitoring
- Cleaning and sanitizing
- Customer service
- Teamwork and collaboration
- Multitasking
- Cleaning
Timeline
Lunch Aide
Widefield District 3
08.2021 - Current
Server
Heidelberg Cafe
05.1989 - 06.1993
High School Diploma -
Sierra Highschool
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