Mandy DeMarco
Golden
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Dynamic individual with hands-on experience in retail and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
Work History
Beauty and Wellness Consultant
Walgreens
Golden, CO
03.2024 - 11.2024
- Provided personalized wellness consultations to customers, enhancing their health and lifestyle choices.
- Assisted in developing and implementing wellness programs aligned with community health needs.
- Educated customers on product benefits, improving understanding of health solutions available.
- Supported team in organizing wellness events, promoting customer engagement and participation.
- Collaborated with pharmacy staff to integrate wellness initiatives into overall service offerings.
- Analyzed customer feedback to refine service delivery and enhance client satisfaction.
- Adapted quickly to new product information, ensuring up-to-date knowledge for effective consultations.
Store Manager
Walgreens
Arvada, CO
03.2019 - 03.2024
- Led store operations, ensuring compliance with company policies and procedures.
- Managed inventory control processes, optimizing stock levels and minimizing shrinkage.
- Trained and mentored team members, enhancing customer service skills and operational efficiency.
- Coordinated with corporate teams on promotional campaigns, ensuring alignment with brand standards.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
Skills
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Team building
Timeline
Beauty and Wellness Consultant
Walgreens
03.2024 - 11.2024
Store Manager
Walgreens
03.2019 - 03.2024