Mandi Voss Goddard
Grand Junction,CO
Summary
Accomplished professional with extensive experience in Business Operations, proficient in harmonizing operational demands with long-term strategies while promoting an inclusive and high-performance workplace culture. Experienced retail leader ready to drive operational excellence and customer satisfaction. Proven ability to lead teams, optimize store performance, and adapt to changing demands. Strong communication skills, strategic planning, and inventory management expertise. Reliable collaborator focused on achieving results and fostering positive work environment.
Overview
20
20
years of professional experience
Work History
Store Director
Target Corporation
06.2023 - Current
- Oversaw daily store operations, ensuring compliance with company policies and standards.
- Led team recruitment, training, and development to enhance employee performance and engagement.
- Managed inventory control processes to optimize stock levels and minimize shrinkage.
- Implemented strategic merchandising initiatives to increase store sales and customer satisfaction.
- Analyzed sales data to identify trends, adjust strategies, and drive continuous improvement.
- Fostered a positive shopping environment by maintaining high standards of customer service.
- Collaborated with cross-functional teams to execute promotional events and seasonal campaigns.
- Developed operational procedures that streamlined workflows and improved overall efficiency.
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
Store Director
Target
03.2020 - 06.2023
- Managed a team exceeding 200 members, which included 5 Executive Leaders and 13 Team Leaders.
- Delivered $55M in annual sales with consistent adherence to GREEN operational metrics.
- Increased total store sales by 10% through targeted business strategies.
- Spearheaded DE&I initiatives, developing curricula that led to 50% diverse promotions.
- Functioned as a training hub for Seattle and Alaska Executives.
- Facilitated over 10 internal promotions each year through effective mentorship.
- Championed talent development to enhance workforce diversity and leadership growth.
Executive Team Leader - Specialty Sales
Target
06.2018 - 06.2020
- Boosted sales in Apparel Department by 13% and elevated sales mix to 28%.
- Executed internal promotions and drove DE&I initiatives through talent development plan.
- Served as District Trainer from 2018 to 2020, enhancing team skills and performance.
- Oversaw $45M store remodel, yielding 11% year-over-year increase in store comps.
Executive Team Leader - Logistics
Target
11.2011 - 02.2018
- Directed logistics operations for $55M business, overseeing vendor deliveries both internally and externally.
- Completed strategic implementation of trailer unload process transition to dayside, achieving a 30-day early completion.
- Increased vendor management in district localization efforts to encompass 64 vendors from 3 islands.
- Promoted 3 team leaders and adeptly filled open positions during challenging labor market conditions.
- Established a successful talent development plan now utilized at additional Target locations.
Senior Sales Manager
Tony's Events & Catering
07.2005 - 06.2011
- Led strategic sales initiatives to drive revenue growth and enhance market penetration.
- Mentored and developed a high-performing sales team, fostering collaboration and professional growth.
- Analyzed market trends to identify opportunities for product positioning and competitive advantage.
- Implemented data-driven sales strategies utilizing CRM tools to optimize customer engagement and retention.
- Cultivated relationships with high-value clients, ensuring alignment with their business needs and goals.
- Directed cross-functional teams in executing successful product launches, enhancing brand visibility and sales performance.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Drove profitability by reallocating resources and focusing on high-potential opportunities, resulting in a significant increase in overall company revenue.
Education
BA - English Literature
Florida Atlantic University
Boca Raton, FL01.2005
No Degree - Design
The Art Institute of Ft Lauderdale
Ft Lauderdale, FLSkills
- Talent Acquisition
- Team Development
- Strategic operations manager
- Business development
- Store operations
- Strategic planning
- Leadership development
- Strategic thinker
Awards
Care.Grow.Win recipient; Motivated and Engaged Team Award Winner 2022; District Training Sponsor 2022; Food & Beverage Growth Award Recipient 2021; LEAD Training sponsor 2019/2020
Timeline
Store Director
Target Corporation
06.2023 - Current
Store Director
Target
03.2020 - 06.2023
Executive Team Leader - Specialty Sales
Target
06.2018 - 06.2020
Executive Team Leader - Logistics
Target
11.2011 - 02.2018
Senior Sales Manager
Tony's Events & Catering
07.2005 - 06.2011
BA - English Literature
Florida Atlantic University
No Degree - Design
The Art Institute of Ft Lauderdale