Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dee Garcia

Colorado Springs

Summary

Developed strong communication, organizational, and multitasking skills in childcare environment, supporting child development and fostering positive learning experiences. Seeking to transition into new field where these skills can drive success and contribute to collaborative team environment. Dedicated to leveraging experience to make meaningful contributions in new professional role.

Overview

13
13
years of professional experience

Work History

Private Nanny

Seeking Sitters Denver/douglas County
05.2016 - Current
  • Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
  • Played games, worked on puzzles, and read books to young children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Account Representative

FirstSource
11.2023 - 04.2025
  • Assisted clients in navigating complex financial and legal processes to reduce risks.
  • Implemented new CRM software to streamline client communication and data management, improving overall efficiency.
  • Implemented customized account plans to meet individual client needs.
  • Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
  • Identified possible at-risk accounts enabling preemptive intervention measures before any loss or dissatisfaction occurred.

Flight Attendant

Envoy Airlines
08.2022 - 07.2023
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
  • Trained new flight attendants, equipping them with skills needed to maintain high service standards.

In Home Care Giver

MadPax Strategies L.L.C. Owners
08.2021 - 08.2022
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.

Inflight Services Trainer

Denver Air Connection
11.2016 - 07.2021
  • Coordinated with ground personnel to resolve any issues or discrepancies in a timely manner, maintaining smooth operations.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Trained new flight attendants, equipping them with skills needed to maintain high service standards.

Assistant Teacher

University of Nebraska Omaha
01.2012 - 06.2015
  • Supported student physical, mental, and social development using classroom games and activities.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Supported students with special needs, implementing strategies to facilitate their participation and learning.
  • Promoted literacy and comprehension skills through guided reading sessions.

Education

No Degree - Liberal Arts

University of Nebraska At Omaha
Omaha, NE
05-2014

Skills

  • Document management
  • Communication and negotiations
  • Account servicing
  • Team leadership and collaboration
  • Attention to detail
  • Excellent communication
  • Customer satisfaction
  • Organizational skills
  • Effective communication
  • Sales presentations
  • Interpersonal skills
  • Conflict resolution
  • Inventory management
  • Written communication
  • Employee Training
  • Persuasive communication
  • Relationship building

Timeline

Account Representative

FirstSource
11.2023 - 04.2025

Flight Attendant

Envoy Airlines
08.2022 - 07.2023

In Home Care Giver

MadPax Strategies L.L.C. Owners
08.2021 - 08.2022

Inflight Services Trainer

Denver Air Connection
11.2016 - 07.2021

Private Nanny

Seeking Sitters Denver/douglas County
05.2016 - Current

Assistant Teacher

University of Nebraska Omaha
01.2012 - 06.2015

No Degree - Liberal Arts

University of Nebraska At Omaha
Dee Garcia