Customer Service professional with over eleven years of experience in retail and automotive industries. Strong creative and analytical skills. Motivating team leader looking for opportunity in competitive environment.
Overview
7
7
years of professional experience
Work History
Athlete
Nike
10.2023 - Current
Built customer loyalty and retention by delivering excellent shopping experiences.
Listened to customer needs and desires to identify and recommend optimal products.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
Mentored new hires on best practices in sales techniques, leading to improved overall team performance.
Collaborated with colleagues to achieve monthly sales targets and maintain a positive work environment.
Photo and Video Manager
Summit Automotive
08.2018 - 02.2023
Execute end to end photography services
Created and maintained visually appealing website
Led team of detailers to meet monthly goals
Collaborate with service team to ensure efficiency
Supervised the flow of vehicles in and out of the shop
Education
High School Diploma -
Fond Du Lac High School
Fond Du Lac, WI
05-2016
Skills
Customer Service
Problem-Solving
Highly Organized
Tech Savvy
Team Leadership
Strong Communication
Strong Time Management
Strategic thinking
Hobbies and Interests
Fashion and Footwear, Hip Hop and Ballroom Dance, Music, Luxury Vehicles