Maleah Nguyen
Littleton
Summary
Hospitality professional with background in creating seamless and enjoyable dining experiences for guests. Known for effectively managing guest interactions, reservations, and seating arrangements while maintaining positive and organized environment. Team-oriented with focus on collaboration and adaptability to meet changing needs and ensure guest satisfaction.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
The Melting Pot Restaurants Inc.
08.2024 - Current
- Welcomed and seated guests promptly, ensuring a positive first impression.
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Handled guest inquiries and complaints professionally, enhancing customer satisfaction.
- Assisted in training new hosts, promoting team collaboration and efficiency.
Front of House Employee
Chick-fil-A
08.2023 - 08.2024
- Provided exceptional customer service to enhance guest experiences.
- Assisted with maintaining cleanliness and organization of front-of-house areas.
- Supported team members during peak hours to ensure efficient operations.
- Learned and adhered to safety protocols while handling food and beverages.
Education
Heritage High School
Littleton, COSkills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
Timeline
Restaurant Hostess
The Melting Pot Restaurants Inc.
08.2024 - Current
Front of House Employee
Chick-fil-A
08.2023 - 08.2024
Heritage High School
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