Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maleah Lopez

Brighton

Summary

Efficient General Clerk known for high productivity and ability to complete tasks with precision. Specialized in data entry, record keeping, and customer service, ensuring smooth operational flow. Possess strong organizational, communication, and time management skills, excelling in fast-paced environments through collaborative teamwork and proactive problem-solving.

Overview

5
5
years of professional experience

Work History

Warehouse Clerk

Amazon
Thornton
11.2022 - Current
  • Used digital database to keep records of units and stock moved.
  • Packed customer orders with attention to detail and safety protocols.
  • Followed established guidelines for picking orders accurately.
  • Assembled orders according to customer requests.
  • Collaborated closely with other departments on special projects as needed.

Operations Floor Monitor

Amazon
Thornton
11.2022 - 03.2025
  • Conducted safety audits to identify potential hazards and compliance gaps.
  • Collaborated with management to improve workplace safety policies and procedures.
  • Assisted visitors by providing directions and answering inquiries effectively.
  • Maintained accurate records of incidents and reported them to supervisors promptly.

Customer Service Cashier

Target
Brighton
05.2021 - 11.2022
  • Processed customer transactions efficiently and accurately at a busy retail location.
  • Handled cash, credit, and digital payments while ensuring transaction security.
  • Resolved customer complaints promptly and effectively to retain satisfaction levels.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Shift Lead

Dairy Queen Grill & Chill
Brighton
06.2020 - 05.2021
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Utilized POS systems efficiently for order processing and inventory management.
  • Handled emergency situations with composure and in accordance with company guidelines.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Collaborated with team members to ensure timely service during peak hours.

Education

High School Diploma -

Brighton High School
Brighton, CO
01-2020

Certificate - Project Management

Coursera
Online

Skills

  • Customer service
  • Data analysis
  • Team collaboration
  • Conflict resolution
  • Attention to detail
  • Record keeping
  • Active listening
  • Adaptive team player

Timeline

Warehouse Clerk

Amazon
11.2022 - Current

Operations Floor Monitor

Amazon
11.2022 - 03.2025

Customer Service Cashier

Target
05.2021 - 11.2022

Shift Lead

Dairy Queen Grill & Chill
06.2020 - 05.2021

High School Diploma -

Brighton High School

Certificate - Project Management

Coursera

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Maleah Lopez