Dynamic Ski Shop Manager with a strong work ethic and proven success in enhancing customer engagement at Virgin Islands Ski Rental. Skilled in inventory management and staff training, I implemented promotional strategies that boosted sales revenue. Committed to jobsite safety and maintaining high-quality service standards, I fostered a collaborative team environment.
Overview
9
9
years of professional experience
Work History
Ski Shop Manager/Ski Technician
Virgin Islands Ski Rental
10.2023 - 12.2025
Oversaw daily operations, ensuring optimal inventory management and product availability.
Trained and mentored staff on customer service best practices and sales techniques.
Implemented promotional strategies that enhanced customer engagement and increased sales revenue.
Developed and maintained relationships with suppliers to secure favorable pricing and product quality.
Led team meetings focused on improving workflow efficiency and addressing operational challenges.
Analyzed sales data to identify trends, adjusting stock levels accordingly to meet demand.
Collaborated with ski resort partners to offer exclusive deals and discounts, driving increased business referrals.
Streamlined inventory management for optimal product availability during peak seasons.
Landscaper/General Foreman
Rocky Top Landscaping
05.2024 - 06.2025
Assisted in maintaining landscape aesthetics through regular planting and pruning tasks.
Learned safe operation of landscaping tools and equipment under supervision.
Supported team in landscape installation, including sod laying and flowerbed creation.
Collaborated with senior staff to identify plant care needs and growth conditions.
Maintained grounds by trimming, weeding, and general clean-up.
Removed weeds, hazards, and debris from common pathways to improve usability.
Performed planting, watering, mulching, and edging of lawns.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Construction Worker
Sweat Off My Brow
04.2022 - 03.2023
Operated heavy machinery to complete construction tasks efficiently and safely.
Collaborated with team members to execute project plans and meet deadlines consistently.
Implemented safety protocols, reducing workplace accidents and ensuring compliance with regulations.
Assisted in training new workers on equipment operation and safety procedures effectively.
Landscaper
Ceres Land Care
05.2020 - 07.2021
Led landscape design projects, ensuring alignment with client specifications and environmental standards.
Managed installation of irrigation systems to enhance water efficiency and promote plant health.
Supervised team members in executing landscaping tasks, fostering collaboration and skill development.
Developed maintenance schedules for gardens and lawns, enhancing aesthetic appeal and plant longevity.
Analyzed soil conditions and recommended appropriate plants to optimize growth and sustainability.
Trained new hires on landscaping techniques and equipment operation, improving overall team proficiency.
Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
Sales Associate
DD's Discount
02.2018 - 03.2019
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Managed cash register operations efficiently, ensuring accurate transactions and customer satisfaction.
Maintained organized merchandise displays to drive sales and improve store aesthetics.
Conducted inventory checks regularly to ensure stock availability and minimize discrepancies.
Nordic Ski Instructor
Frisoc Nordic Center
11.2016 - 11.2017
Instructed diverse skill levels in skiing techniques, enhancing participants' confidence and performance on slopes.
Developed personalized lesson plans based on individual needs, fostering engagement and skill progression.
Demonstrated safety protocols and emergency procedures, ensuring a secure environment for all participants.
Mentored junior instructors, providing guidance on effective teaching methods and customer service practices.
Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.