Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Makenzie West

Thornton

Summary

Dynamic hairstylist with a proven track record, renowned for exceptional client communication and a keen eye for detail. Adept at enhancing client satisfaction through personalized styling and trend awareness, consistently achieving positive feedback. Skilled in color techniques and project planning, ensuring timely and stunning transformations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Hairstylist

Sunbeam Studio
05.2024 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.

Hairstylist

Self Employed
08.2020 - 05.2024
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated customers on products to maximize benefits.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Organized sales area and work station to showcase products and boost sales.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Provided exceptional customer service, ensuring client satisfaction and repeat business.
  • Built rapport with clients to understand their style preferences and hair care routines.
  • Managed inventory of hair care products and tools, ensuring availability of necessary items.

Server

Table Mountain Inn
05.2021 - 04.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Hairstylist

Salon Nove
05.2018 - 08.2020
  • Processed payments, entering sales in register for prompt customer service.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Resolved guest complaints about service or style.

Hairstylist

Centre Salons & Spas
02.2016 - 05.2018
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Determined appropriate hair treatments based on conditions and textures.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Maintained clean and organized work station, complying with health and safety standards.

Education

Certificate - Cosmetology

Aveda Institute
Denver, CO
02-2016

Skills

  • Client communication and consultation: Understanding client needs, interpreting vague ideas and delivering a personalized result
  • Eye for aesthetic and detail Keen sense of color, proportion, symmetry and texture
  • Creativity and Vision Envisioning transformation and final look
  • Trend awareness Staying on top of trends
  • Project planning Managing schedules and adhering to tight schedules, products and steps to achieve a final result

Certification

Babe Tape In Extensions

Bello Haven Hand Tied Extensions

Languages

English
Native or Bilingual

Timeline

Hairstylist

Sunbeam Studio
05.2024 - Current

Server

Table Mountain Inn
05.2021 - 04.2023

Hairstylist

Self Employed
08.2020 - 05.2024

Hairstylist

Salon Nove
05.2018 - 08.2020

Hairstylist

Centre Salons & Spas
02.2016 - 05.2018

Certificate - Cosmetology

Aveda Institute

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Makenzie West