Makenzie Chesser
Highlands Ranch
Summary
Confident Purdue student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills.
Overview
3
3
years of professional experience
Work History
Building Manager
Purdue Memorial Union
West Lafayette
08.2025 - Current
- Managed daily operations of building, ensuring safety and compliance.
- Implemented facility management systems for tracking maintenance tasks.
- Timely locked and unlocked rooms for guest requirements.
Server
Outback Steakhouse
Centennial
06.2024 - 07.2025
- Provided excellent customer service during dining experiences and events.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took and processed food and drink orders efficiently and accurately.
Take-Out Server
Outback Steakhouse
Centennial
05.2023 - 07.2025
- Delivered exceptional customer service during high-volume take-out periods.
- Communicated effectively with kitchen staff to ensure timely order fulfillment.
- Trained new staff on take-out procedures and customer service expectations.
- Received payments, returned accurate change and closed checks in POS system.
Food Service Worker
Pizza Uncommon
West Lafayette
01.2025 - 05.2025
- Operated kitchen equipment safely and efficiently during service hours.
- Assisted customers with menu selections and dietary needs.
- Maintained cleanliness of dining area and food preparation spaces.
Restaurant Hostess
Outback Steakhouse
Highlands Ranch
07.2022 - 05.2023
- Managed seating arrangements to optimize flow, guest satisfaction, and server needs.
- Assisted in training new host staff on daily operations and customer service standards.
- Answered phone calls promptly, assisting with reservations and inquiries.
- Collaborated with servers and kitchen staff to ensure efficient service delivery.
- Ensured that restaurant guests had an optimal experience in the restaurant.
Education
Bachelor of Science - Psychological Sciences
Purdue University
West Lafayette, IN12-2027
High School Diploma -
Mountain Vista High School
Highlands Ranch, Colorado05-2024
Skills
- Customer service
- Effective communication
- Conflict resolution
- Team collaboration
- Project management
- Critical thinking
- Customer service and support
- Time management
- Positive attitude
Affiliations
- Member and Staff Member of College Mentors for Kids at Purdue University. Devoting 2+ hours a week to activity with elementary and middle school aged kids and maintenance of the club.
- Member of Health and Human Sciences Mentor Success Program. A mentor in this program, and was previously a mentee. Giving advice, consistently meeting with supervisors and mentees to help and guide through freshman year at Purdue.
- Member of Women in Law at Purdue.
- Presenter at a Conference in Kentucky. Applied and was selected to present at Take Root: Red State Reproductive Justice Conference in October 2025. Presenting research done in the classroom at Purdue on college attitudes and education on contraceptives in a time of crisis.
Timeline
Building Manager
Purdue Memorial Union
08.2025 - Current
Food Service Worker
Pizza Uncommon
01.2025 - 05.2025
Server
Outback Steakhouse
06.2024 - 07.2025
Take-Out Server
Outback Steakhouse
05.2023 - 07.2025
Restaurant Hostess
Outback Steakhouse
07.2022 - 05.2023
Bachelor of Science - Psychological Sciences
Purdue University
High School Diploma -
Mountain Vista High School
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