Mak Kual
Aurora,OR
Summary
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
16
16
years of professional experience
Work History
Manufacturing Supervisor
Department of Personnel & Division
05.2024 - Current
- Perform diagnostic testing and make adjustments and minor repairs and production equipment
- Assemble all monthly production, logs, and job tickets as needed for reporting and billing.
- Assist in developing work procedures and guidelines. Monitor progress of all jobs to ensure that they are performed in a timely manner and in accordance with production and customer service level agreement.
- Cross train 20 employees and how to operate a variety of print and mail production equipment and perform associated tasks
- Monitor the quality of all 35 employees to ensure that work is being processed at the highest level of quality
- Develop monthly and quarterly reports to accounting, managers, and customer service coordinators
- Check materials for adherence to specifications and correct quantity. identify resolutions to problems that arise with the equipment and processing jobs on the equipment
Observer Control
US Army
01.2009 - Current
- Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Coached and mentored new recruits for motivated, high-performing teams.
- Mitigated risks by conducting thorough safety assessments and implementing appropriate measures.
- Maintained a high level of accuracy in data collection by regularly reviewing and updating observation protocols, ensuring consistency across all team members.
- Streamlined data analysis processes, allowing for quicker turnaround on reports and insights.
- Increased awareness of environmental changes, publishing findings in relevant forums and journals.
Production Line Supervisor
Terumo BCT
05.2020 - 12.2023
- Conducted regular performance evaluations, providing constructive feedback to help employees reach their full potential.
- Led cross-training efforts among team members for greater flexibility and adaptability within the workforce.
- Enforced safety protocols and procedures to maintain a safe working environment for all team members.
- Managed team of 28 production associates, overseeing productive production processes and meeting all deadlines.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Security Officer
Terumo BCT
12.2017 - 05.2020
- Checked and verified photo identification, prior to granting facility access
- Reported suspicious activities and persons to law-enforcement
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed report on property damage, theft, presence of unauthorized persons, and unusual incidences.
- Executed security rules, and procedures. Calmly and promptly escorted noncompliant individuals out of building.
- Trained new security officers in company policies, ensuring consistent knowledge across the team to adherence to establish procedures
- Assisted in developing comprehensive security policies to address potential risk and protect company assets.
Education
Bachelor of Science - Digital Communications And Media
Metropolitan State University of Denver
Denver, CO12-2023
Skills
- Lean manufacturing principles
- Process improvement
- Safety audits
- Quality assurance
- Safety procedures
- MS office
- Hiring and training
Timeline
Manufacturing Supervisor
Department of Personnel & Division
05.2024 - Current
Production Line Supervisor
Terumo BCT
05.2020 - 12.2023
Security Officer
Terumo BCT
12.2017 - 05.2020
Observer Control
US Army
01.2009 - Current
Bachelor of Science - Digital Communications And Media
Metropolitan State University of Denver
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