Maisyn (mai) Kubly
Englewood
Summary
Highly motivated, reliable, and hardworking employee with exceptional interpersonal communication and customer service skills seeking an opportunity to expand my workforce skills and experience from retail to food service. Experience handling money, running transactions, assisting customers. Personal experience with espresso machine and coffee making. Adaptable and skilled in working under pressure and in fast-paced situations, offering excellent determination, productivity, reliability and judgment. I work hard to build and maintain trust with coworkers to create a healthy work environment and customers to give them the highest quality service possible.
Overview
4
4
years of professional experience
Work History
Buyer Solo
Buffalo Exchange
07.2022 - 09.2023
- Built trust with customers when buying their clothes through strong communication and positive education about fashion and business.
- Built store inventory, changed displays, kept the store fun and fresh for customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately handled money, wrote checks, processed POS transactions, and receipts.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other locations.
- Prepared merchandise for sales floor by pricing, tagging, and hanging. Ran dressing rooms and buy counter.
Sales Associate
Hot Topic
10.2020 - 05.2021
- Engaged with customers to build connection and comfort, informed them about store sales, and offered advice on purchases or additional products in order to increase sales.
- Supervised changing rooms, reorganizing unwanted products and supporting loss prevention strategies. Answered customer questions about sizing, accessories and merchandise care.
- Organized t-shirt walls, racks and shelves to maintain store order, engage customers, and display merchandise.
- Maintained a clean, sanitized work environment for employees and customers.
- Completed transactions, offered and set up HT loyalty accounts, processed product returns.
- Greeted customers, maintained an in-store capacity limit (during pandemic), managed the lines of customers, and provided positive first impressions to welcome existing, new and potential customers.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Crew Member
Noodles & Company
09.2019 - 12.2019
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Rock Canyon High School
Highlands Ranch, CO05.2021
Bachelor of Arts - Studio Art
University of New Mexico
Albuquerque, NMApparel Designer - Fashion Design
Portland Fashion Institute
Portland, ORSkills
- Stocking and replenishing
- Social perceptiveness
- Excellent people skills
- Professional demeanor
- Multi-tasking strength
- Adapt to diverse groups
- Cash register operation
- Product and service sales
- Problem-solving skills
- Cash Handling
- Merchandising understanding
Timeline
Buyer Solo
Buffalo Exchange
07.2022 - 09.2023
Sales Associate
Hot Topic
10.2020 - 05.2021
Crew Member
Noodles & Company
09.2019 - 12.2019
High School Diploma -
Rock Canyon High School
Bachelor of Arts - Studio Art
University of New Mexico
Apparel Designer - Fashion Design
Portland Fashion Institute
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