Maira Hanna
Arvada
Summary
Compassionate and patient individual with a versatile background in customer service and childcare. Known for exceptional listening skills and conflict resolution, ready to enhance customer experiences and foster positive relationships.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Cashier
Abo's Pizza
Boulder
2022.02 - Current
- Processed customer transactions with accuracy and efficiency at Abo's Pizza.
- Managed cash register operations, balancing drawers daily for accurate financial reporting.
- Greeted customers, assisting with menu selections and special requests to ensure satisfaction.
- Maintained cleanliness and organization of front counter area, contributing to a welcoming atmosphere.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Handled customer inquiries and resolved issues professionally, fostering satisfaction.
- Trained new cashiers on register operations and customer service protocols, ensuring consistent service quality.
- Monitored inventory levels, communicating needs to management for replenishment.
Family Nanny
Abigail Beigert
Arvada
2020.07 - Current
- Provided attentive care for three children aged three, five, and seven, including meals and transportation.
- Planned and organized daily educational activities such as arts and crafts, outdoor play, and reading sessions.
- Communicated regularly with parents about children's development and needs to strengthen partnerships.
- Proposed effective strategies for managing behavioral issues while encouraging positive actions.
- Fostered a supportive environment during stressful transitions for emotional stability.
- Monitored children's playtime to prevent over-reliance on technology or media influence.
- Encouraged exploration of enrichment activities to spark creativity.
- Ensured safety by maintaining clean living spaces through routine upkeep tasks.
Education
High School Diploma -
Ralston Valley Highschool
Arvada, CO2025-05
Bachelor of Science - Integrative Biology
University of Colorado Denver
Aurora, COSkills
- Patience and empathy
- Hospitality and accommodation
- Clear communication
- Multitasking and organization
- Transaction management
- Conflict resolution
- Customer relations
- Credit and cash transactions
- Written and verbal communication
- Problem Solving
- Active and attentive listening
- Perseverance and adaptability
Certification
Red Cross CPR and First Aid Certification
Timeline
Cashier
Abo's Pizza
2022.02 - Current
Family Nanny
Abigail Beigert
2020.07 - Current
High School Diploma -
Ralston Valley Highschool
Bachelor of Science - Integrative Biology
University of Colorado Denver