Kervenson Juste
Denver
Summary
motivated individual with hands-on experience in automotive technology, warehouse operations, and customer service. skilled in vehicle diagnostics, organizing inventory, and ensuring safety in fast-paced environments. fluent in french, creole, and conversational english and spanish, with strong communication and teamwork skills. always eager to learn and grow, with a passion for the automotive field and a commitment to delivering high-quality results.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Organized warehouse team member productive in high-volume environments. Reliable in maintaining accurate inventory records and optimized storage spaces. Skillfully troubleshoots and maintains material handling equipment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
AutoZone
Centennial
02.2025 - Current
- Maintained inventory levels and organized stock on the sales floor.
- Assisted customers with product selection and provided expert advice.
- Ensured store cleanliness and displayed merchandise attractively.
- Collaborated with team members to promote store events and sales.
- Resolved customer complaints and provided exceptional service solutions.
- Educated customers on product features and benefits for informed decisions.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Tracked sales performance metrics to identify trends in market place.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Processed transactions efficiently at the point of sale system.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Adhered to company initiatives and achieved established goals.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Warehouse Associate
Best Buy
Lone Tree
09.2024 - 02.2025
- Loaded and unloaded trucks quickly and safely using pallet jacks and other equipment.
- Reorganized warehouse stock according to company standards.
- Packed orders in accordance with customer specifications.
- Used straps and ropes to secure stacks of packages on trucks.
- Operated warehouse equipment to move products between locations safely.
- Packaged items accurately for shipping to customers and retail locations.
- Received and sorted incoming inventory for efficient storage and retrieval.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Followed safety protocols consistently during all warehouse activities and operations.
- Utilized warehouse management systems for tracking inventory movement accurately.
- Used pallet jacks to move items to and from warehouse locations.
- Communicated effectively with team members on matters related to work assignments.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages, and updated orders in internal database.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Assisted in loading finished goods onto delivery vehicles as required.
- Operated forklifts to fill or empty overhead spaces.
- Maintained accurate records of all incoming and outgoing shipments.
- Maintained cleanliness and organization of the warehouse environment.
- Received and processed incoming shipments for accurate inventory management.
- Operated forklifts to transport merchandise within the warehouse.
- Utilized warehouse management systems to track inventory levels.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Used digital database to keep records of units and stock moved.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
Sales Associate/Cashier
Forever 21
Lone Tree
08.2023 - 09.2024
- Helped customers find and select products.
- Tagged new merchandise for sale and updated signs.
- Followed checklist to complete retail store opening and closing activities.
Education
High School Diploma -
Cherry Creek High School
Greenwood Village, CO 08.2023 - 05/2025
High School Diploma -
Cherry Creek Innovation Campus
Centennial, CO 08.2024 - 05/2025
Skills
- Teamwork and collaboration
- Time management and efficiency
- Attention to detail
- Inventory management systems
- Adaptability in fast-paced environments
- Electrical system repair
- Automotive lift operation and safety
- Customer service and interpersonal skills
- Ability to work under pressure
- Multitasking and prioritization
- Heavy lifting
- Safety compliance and hazard awareness
- Efficient order picking and packing
- Bilingual/multilingual
- Teamwork in diverse settings
- Adaptability to new tools and technologies
- Inventory management
- Customer service
- Sales techniques
- Cash handling
- Product knowledge
- Team collaboration
- Order fulfillment
- Safety compliance
- Warehouse operations
- Sales strategies
- Problem resolution
- Effective communication
- Time management
- Record keeping
- Performance analysis
- Bin consolidation
- Materials handling and transport
- Stock control
- Verbal and written communication
- Dock leveling
- Labeling and sorting
- Stacking and staging
- Picking and packing
- Cleaning and organizing
- Equipment operation
- Basic computer proficiency
- Supply chain
- Multitasking and organization
- Assembly and production
- Diagnostic testing
- Repair techniques
- Equipment maintenance
- Problem solving
- Training new employees
- Battery services
- Replacing filters
- Flexible schedule
- Preparing work orders
- Able to lift 50-75 lbs
- Replacing parts
- Customer relations
- Valid Driver's license
- Parts replacement
- Automotive testing
- Managing parts
Certification
- ASE entry-level
- Snap-on
- Lift operator
Work Permit
Authorized to work in the US for any employer
Timeline
Sales Associate
AutoZone
02.2025 - Current
Warehouse Associate
Best Buy
09.2024 - 02.2025
High School Diploma -
Cherry Creek Innovation Campus
08.2024 - 05/2025
High School Diploma -
Cherry Creek High School
08.2023 - 05/2025
Sales Associate/Cashier
Forever 21
08.2023 - 09.2024