Maggie Allen
Littleton
Summary
Dynamic and customer-focused individual with over a year of experience in serving and managerial roles, seeking a position at Littleton Brewing Co. Bringing strong leadership, team-building abilities, and excellent communication skills to foster a welcoming environment. Eager to contribute my passion for craft beer and customer service to enhance the guest experience at your brewery.
I'm a customer-focused professional with over a year of experience in serving and leadership roles, currently pursuing a Bachelor's degree in Nursing at MSU Denver. My background includes leading teams, managing guest experiences, and creating strong relationships with customers in the service industry. With a keen interest in craft beer and hospitality, I am excited to bring my excellent communication skills, passion for learning, and dedication to providing exceptional service to Littleton Brewing Co. Whether it's recommending the perfect beer, fostering a positive team atmosphere, or helping customers enjoy a memorable experience, I'm committed to contributing to the success of the brewery and providing guests with a top-notch experience.
Overview
5
5
years of professional experience
Work History
Server
Mesa Latin Kitchen
02.2024 - Current
- Provide exceptional service in a fast-paced restaurant, ensuring guests have an enjoyable and memorable dining experience
- Develop knowledge of food and beverage pairings, including craft beer, to offer personalized recommendations to guests
- Handle all transactions using POS systems, ensuring accuracy and efficient service
- Contribute to opening and closing procedures, including setting up, stocking, and maintaining a clean and safe environment
- Collaborate with team members to ensure a smooth and efficient workflow during peak hours
Guest Education Lead Manager (GEL)
Lululemon
05.2021 - 01.2024
- Led and mentored a team to consistently meet and exceed company goals, delivering outstanding guest service
- Managed the guest experience, resolving issues and ensuring a positive atmosphere
- Handled daily operations, including opening and closing procedures, money management, and inventory control
- Provided training and coaching to new staff members, fostering a collaborative and efficient team environment
- Communicated clearly and effectively with both customers and team members, ensuring transparent and effective problem-solving
Personal Trainer
Self-Employed
01.2020 - 12.2022
- Managed and grew my own personal training business, providing personalized fitness programs for clients
- Developed strong relationships with clients through open, honest communication and motivation
- Demonstrated excellent time management and multitasking by balancing client schedules, business operations, and marketing efforts
- Fostered a positive, energetic atmosphere that encouraged client success and retention
Education
Bachelor of Science - Nursing
Metropolitan State University of Denver
05.2026
High School Diploma -
Columbine High School
05.2017
Skills
- Knowledge of various beer styles
- Exceptional customer service and communication skills
- Strong leadership experience and team management
- Money handling
- Experience with opening and closing duties
- Ability to multitask and thrive in fast-paced environments
- Personal training and business management experience
- Problem-solving skills and conflict resolution
Hobbies and Interests
- Exploring new breweries and tasting different flavors to enhance knowledge of craft beer
- Participating in craft beer festivals and discovering local breweries
- Fitness and health-focused activities
- Cooking and pairing food with beer to enhance flavors
Bio
I'm a customer-focused professional with over a year of experience in serving and leadership roles, currently pursuing a Bachelor's degree in Nursing at MSU Denver. My background includes leading teams, managing guest experiences, and creating strong relationships with customers in the service industry. With a keen interest in craft beer and hospitality, I am excited to bring my excellent communication skills, passion for learning, and dedication to providing exceptional service to Littleton Brewing Co. Whether it's recommending the perfect beer, fostering a positive team atmosphere, or helping customers enjoy a memorable experience, I'm committed to contributing to the success of the brewery and providing guests with a top-notch experience.
Timeline
Server
Mesa Latin Kitchen
02.2024 - Current
Guest Education Lead Manager (GEL)
Lululemon
05.2021 - 01.2024
Personal Trainer
Self-Employed
01.2020 - 12.2022
Bachelor of Science - Nursing
Metropolitan State University of Denver
High School Diploma -
Columbine High School
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