Mae Sterner
Boulder
Overview
5
5
years of professional experience
Work History
Restaurant Food Server
Peter Waters
Boulder
07.2020 - Current
- Greeted customers and provided them with menus.
- Provided guests with accurate wait times for food orders while they waited.
- Ensured that all patrons were aware of daily specials offered by restaurant.
- Took orders for food and beverages, accurately recorded them, and relayed to kitchen staff.
- Processed payments for meals using cash registers or point-of-sale systems.
- Answered questions about menu selections and made recommendations when requested.
- Maintained a clean, safe working environment by adhering to health codes.
- Assisted other servers as needed, including setting up dining areas before shifts began.
- Received payment from customers and returned correct change when necessary.
- Resolved customer complaints courteously and efficiently.
- Offered dessert options at the end of each meal.
- Checked in with diners throughout the meal to ensure satisfaction.
- Cleared used dishes from tables during and after meals.
- Brought food and drinks out to tables, ensuring accuracy of order.
- Performed opening and closing duties such as restocking supplies, cleaning work stations.
- Provided excellent customer service through active listening and problem solving skills.
GLA Volunteer Camp in Costa Rica
N/A
Ujarrás
06.2021 - 07.2021
- Participated in team-building exercises with peers and the locals in the town of Ujarrás, Costa Rica.
- Began the building of a playground for the kids of the underprivileged community.
- Participated in 3-hour Spanish classes daily.
- Worked successfully with diverse group of coworkers to accomplish goals.
Black Cat Farm Volunteer
Jill Skokan
Boulder
08.2020 - 11.2020
- Collaborated with other volunteers to create a positive work environment.
- Organized and assisted with upholding the well-being of the farm's animals, supplies, fields, etc.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Restocked needed supplies (animal food, fences, crop seeds, etc.).
Summer Camp Assistant
Casey Easton
Boulder
05.2020 - 08.2020
- Assisted with meal preparation and clean up during lunchtime.
- Monitored the condition of equipment used by campers on a daily basis.
- Provided support to camp counselors in the supervision of campers.
- Identified potential hazards around the facility and took necessary steps to address them promptly.
- Performed basic maintenance tasks around the facility such as cleaning bathrooms or sweeping floors.
- Cleared cooking supplies and materials from the campers after each step to ensure a clean, safe environment.
- Did the dishes consistently
- Wiped surfaces to ensure no cross-contamination to accommodate allergies the kids may have.
Education
High School Diploma -
Boulder High School
Boulder05-2023
International Affairs And Business Minor
University of Colorado Boulder
COSkills
- Customer service
- Point-of-sale operation
- Menu knowledge
- Payment processing
- Team collaboration
- Conflict resolution
- Time management
- Attention to detail
- Active listening
- Effective communication
- Problem solving
- Social perceptiveness
- Energy and stamina
- Multitasking and organization
Accomplishments
- National Honors Society in high school
- Honor roll 5 consecutive semesters in high school
- Business certificate and cord for high school graduation
- Certificate of fluency in Spanish in high school
- Dean's list spring semester of 2025 at the University of Colorado Boulder
- Honors student in the school of Arts and Sciences at the University of Colorado Boulder
Timeline
GLA Volunteer Camp in Costa Rica
N/A
06.2021 - 07.2021
Black Cat Farm Volunteer
Jill Skokan
08.2020 - 11.2020
Restaurant Food Server
Peter Waters
07.2020 - Current
Summer Camp Assistant
Casey Easton
05.2020 - 08.2020
High School Diploma -
Boulder High School
International Affairs And Business Minor
University of Colorado Boulder