Madylynn Averill

I started working at Mercury Cafe in April 2024 and quickly was recognized as a dependable, multi faceted employee who was scheduled for multiple positions throughout my time there. I worked full time until Mercury was bought by The Pearl in May 2025. I am currently still working as a bartender at The Pearl, now just part time.

• Greeted customers and provided excellent customer service.
• Provided drink suggestions to customers based on their preferences.
• Attended regular training sessions to stay updated on new products or trends.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Performed opening and closing duties including restocking supplies.
• Adhered to state regulations regarding serving alcohol responsibly.
• Checked identification cards for proof of age prior to serving alcohol beverages.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Developed good working relationships with fellow employees through effective communication.
• Organized storeroom inventory of supplies such as cups, napkins, straws.
• Stocked ice bins and coolers as needed throughout shift.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Resolved customer complaints in a professional manner.
• Processed payments accurately and efficiently with POS system.
• Displayed and retained extensive knowledge of liquors, wines and entrees.
• Collected and organized daily till totals and tips.
• Effectively multitasked within fast-paced environment.

• Verified customer's ticket information and scanned tickets to ensure validity.
• Informed guests of available seating options, amenities, and services within the venue.
• Reported any suspicious activity or potential threats to supervisor immediately.
• Maintained accurate records of attendance numbers, ticket sales, and other related data.
• Monitored patrons entering and exiting the venue to ensure safety compliance with maximum occupancy limits.
• Checked identification for age-restricted events or areas of the facility.
• Kept work area clean and organized throughout shift hours.
• Managed cash drawer; collected payment from customers for admission fees and other items purchased at the venue.
• Assisted in setting up equipment prior to an event when necessary.
• Followed established guidelines for handling emergency situations such as medical emergencies or evacuations.
• Answered customer inquiries regarding event and venue policies, procedures, and regulations.
• Greeted customers and provided them with tickets for entry into the event.
• Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
• Maintained positive working relationship with fellow staff and management.

• Cleaned many different types of spaces and businesses (move outs/ins, residentials, vacation rentals, commercial, new construction, office/business)
• Learned cleaning tricks and chemical knowledge
• Preformed at a fast but efficient speed at all jobs
• Kept own cleaning supplies stocked and organized
• Problem solved
• Ladder work
• Window cleaning the traditional way
• Vacation rental quick turnover cleans including laundry and re stocking of supplies
• Efficient time management and stable communication
• Worked independently
• Trained in industrial cleaning
• Maintained commercial buildings
• Swept, dusted, mopped, and shined offices, properties, buildings and facilities
• Stocked courtesy items in guest rooms

• Morning feeding (all dogs ate the same food/what was donated)
• Morning cleaning which included moving all dogs, poop scooping and power washing, changing bedding and refilling waters
• One on one time with the dogs that we were able to handle
• Learning the dogs personalities and behavioral advantages/disadvantages as to better adopt them out
• Speaking with clients about what they are looking for in a new pet
• Helping with meet and greets between dogs and clients/ dogs and adoptive family current dogs
• Computer work on adoption papers and finalizations
• Sanitization of bowls and bedding
• Assisted with vaccinations and micro chipping
• Preformed various health checks and let the vet assistant/vet know of any issues (saw some very intense wounds and diseases)
• History identifying certain infections and diseases including parvo, distemper, rabies, skin issues, bloat, ectoparasitic issues and more
• I worked with the cat/kitten side of adoptions as well including cleaning, feeding, assessing, playing with, and working on adoptions/intakes

• Monitored and cared for all dogs in the building in groups of 15 or less as well as one on one
• Learned specifics on dog body language and behavior and used that to assess situations throughout the day (Susan Briggs knowing dogs 101 and 201)
• Stood for 6-8 hours/ lifted over 50 pounds
• Tended to medical issues with the dogs
• Cleaned multiple times a day with a spray force/ foaming cleaning system
• Prepared meals and meds for the dogs
• Preformed nails trims, ear and teeth cleaning, baths and dished treatments
• Daily safety first walks around the neighborhood so I have knowledge on all leashes, collars, harnesses!
• Gave lots of love!!
• I worked her for 4 years so it was like home to me. I was a new hire trainer as well!
• K-9 CPR certified