Summary
Overview
Work History
Education
Skills
Timeline
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Madonna Irwin

Broomfield

Summary


Experienced and accountable with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

8
8
years of professional experience

Work History

Cashier

Wal-Mart Supercenter
07.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Preschool Early Childhood Teaching Assistant

Adams 12 Five Star Schools
09.2022 - 05.2025
  • Assist teacher with supervision, teaching and lesson planning for 8-14 students ages 3-5.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
  • Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
  • Actively participated in departmental meetings, collaborating with colleagues to identify areas for improvement within the school community.
  • Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
  • Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.

Health Aide Float /Health Aide Meridian Elementary

Adams 12 Five Star Schools
09.2020 - 01.2022
  • Assigned to mentor and assist health Aides for 14 district schools K-12.
  • Fill in as a substitute for Health Aide offices and am responsible for giving children's medications.
  • Delegated as to give emergency medications for seizures and allergic reactions.
  • Assist children with minor injuries and illnesses.
  • Determine COVID symptoms and assessment for sending children home.
  • Track update and record all immunizations for online records.
  • Test K-12 for hearing and vision and record results in the schools online records.
  • Assist with purging files at end of school year.

Medical Assistant/ Receptionist

Gastroenterology of The Rockies
01.2018 - 03.2020
  • Managing front office for the Broomfield location for two providers.
  • Floating to other offices when necessary.
  • Checking in and out of patients up to 30 per-day collecting co-payments processing providers orders, scheduling appointments and procedures, managing incoming and outgoing calls, scanning and requesting medical records.
  • Ordering supplies.
  • Multitasking while maintaining patient flow with professionalism, efficiency and care.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Contributed to a welcoming atmosphere, greeting patients upon arrival and addressing their needs promptly.
  • Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
  • Ensured HIPAA compliance by securely managing sensitive patient information and maintaining strict confidentiality protocols.

Education

Medical Assistant Certification -

Pima Medical Institute
Denver, Colorado
11.2017

C.N.A. Re Certification - undefined

Red Rocks Community College
Lakewood, Colorado
02.2010

Skills

  • Strong work ethic
  • Effective time management
  • Collaborative teamwork
  • Exceptional customer service
  • Consistent reliability
  • Client engagement
  • Strong written communication skills
  • Professional demeanor
  • Payment reconciliation
  • HIPPA Compliance
  • Cash Management
  • Transaction management
  • Effective conflict resolution

Timeline

Cashier

Wal-Mart Supercenter
07.2025 - Current

Preschool Early Childhood Teaching Assistant

Adams 12 Five Star Schools
09.2022 - 05.2025

Health Aide Float /Health Aide Meridian Elementary

Adams 12 Five Star Schools
09.2020 - 01.2022

Medical Assistant/ Receptionist

Gastroenterology of The Rockies
01.2018 - 03.2020

C.N.A. Re Certification - undefined

Red Rocks Community College

Medical Assistant Certification -

Pima Medical Institute

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Madonna Irwin