Madison Windesheim
Colorado Springs
Summary
I am currently an Assistant Property Manager with 4.5 years of experience at RAM Partners, LLC, I have held various positions that have provided me with a comprehensive understanding of property management. After gaining valuable skills and experience, I am now transitioning to healthcare as an aspiring Interventional Radiology Technician. Starting school this summer, I am eager to apply my strong attention to detail, problem-solving abilities, and passion for helping others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
RAM Partners LLC
09.2024 - Current
- Provide support to the Property Manager in day-to-day operations.
- Collect, verify, and process payments accurately and efficiently.
- Maintain detailed records of delinquent residents, ensuring accurate tracking and timely resolution of outstanding payments by researching and coordinating resident ledgers and balances.
- Enforce lease contracts and issue notices to residents not in compliance.
- Stay up-to-date with housing laws and company policies, providing updated information to both the team and residents as needed.
- Manage conflict and crisis situations, ensuring effective resolution.
- Lead and coordinate team efforts to ensure smooth operations and collaboration.
Resident Activity Director
RAM Partners LLC
10.2023 - 09.2024
- Communicate effectively with vendors and colleagues to ensure property upkeep and resident satisfaction.
- Resolve resident concerns promptly and professionally.
- Assist other communities during staff transitions and train new associates to ensure smooth operations and successful onboarding.
- Collaborate with the team to ensure consistent enforcement of policies.
Leasing Consultant
RAM Partners LLC
03.2022 - 10.2023
- Maintain accurate records for updating resident files, applications, and contracts.
- Provide knowledgeable and precise information about the community and apartment homes to both prospective and current residents.
- Collaborate with the leasing team to sustain and improve community occupancy rates.
- Manage a high volume of resident requests, questions, emails, and in-person inquiries.
Education
High School Diploma -
Doherty High School
Colorado Springs, CO05-2020
Skills
- Communicate effectively
- Resolve conflicts
- Manage time efficiently
- Pay attention to detail
- Proficient in Yardi Systems, Microsoft Excel, Word, and Outlook
- Collect, verify, and process payments
- Support team members
- Onboard new employees
Certification
Basic Life Support, - Course Scheduled April, 5th 2025.
Timeline
Assistant Property Manager
RAM Partners LLC
09.2024 - Current
Resident Activity Director
RAM Partners LLC
10.2023 - 09.2024
Leasing Consultant
RAM Partners LLC
03.2022 - 10.2023
High School Diploma -
Doherty High School
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