Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Maggard

Colorado Springs

Summary

Veterinary professional with experience in animal care, medical support, and client communication. Skilled in assisting with procedures, administering medications, and performing lab tests. Strong focus on teamwork and adaptability ensures seamless clinic operations. Reliable and results-driven, with compassionate approach to patient care.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Veterinary Assistant

Banfield Animal Hospital
07.2025 - Current
  • Worked effectively in fast-paced environments.
  • Performed laboratory tasks, such as blood draws and sample analysis, contributing to accurate diagnostics for patients.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Enhanced patient care by assisting with medical procedures, including administering medications and vaccinations.
  • Promoted client satisfaction by addressing concerns promptly and educating pet owners on animal health issues.

Medical Assistant

Colorado Springs Orthopaedic Group
07.2024 - 04.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Medical Assistant

Olansky Dermatology Associates
08.2023 - 06.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
  • Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.

Advanced Patient Care Associate

BluePearl Specialty + Emergency
01.2022 - 06.2024
  • Assisted veterinarians in performing diagnostic tests for accurate diagnoses and treatment plans.
  • Provided compassionate care to patients, ensuring they were comfortable during treatments and procedures.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
  • Administered medications to animals in treatment and documented changes in condition.

Veterinary Assistant

Animal Medical Care Center
03.2021 - 01.2022
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.

Education

Bachelor of Science - Biology

Kennesaw State University
Kennesaw, GA
12-2020

High School Diploma -

Ponderosa High School
Parker, CO
05-2016

Skills

  • Client communication
  • Animal safety
  • Medication administration
  • Animal behavior
  • Laboratory procedures
  • Medical record-keeping
  • Emergency and preventive care
  • Veterinary terminology
  • Intravenous catheterization
  • Procedure support
  • Veterinary standards and procedures
  • Attention to detail

Certification

  • First Aid/CPR Certified - April 2025

Timeline

Veterinary Assistant

Banfield Animal Hospital
07.2025 - Current

Medical Assistant

Colorado Springs Orthopaedic Group
07.2024 - 04.2025

Medical Assistant

Olansky Dermatology Associates
08.2023 - 06.2024

Advanced Patient Care Associate

BluePearl Specialty + Emergency
01.2022 - 06.2024

Veterinary Assistant

Animal Medical Care Center
03.2021 - 01.2022

Bachelor of Science - Biology

Kennesaw State University

High School Diploma -

Ponderosa High School

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Madison Maggard