Madison Davis
Colorado Springs
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Detail-oriented accounts receivable professional with experience in financial reporting and account management. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
Work History
Server
Bubba's 33
Colorado Springs
03.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with team members to maintain efficient service flow during peak hours.
- Handled cash transactions and processed payments accurately at the end of meals.
- Assisted in training new staff on menu items and service procedures.
- Upsold daily specials and recommended menu items based on customer preferences.
Job Cost/Accounts Receivable
Scotty's Contracting & Stone
Bowling Green
10.2021 - 01.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Processed customer invoices using electronic billing software efficiently.
- Managed account reconciliations to ensure accuracy of financial records.
- Communicated with clients regarding outstanding balances and payment terms.
- Updated customer account information in the financial management system regularly.
- Collaborated with sales team to resolve billing discrepancies and disputes.
- Assisted in generating weekly aging reports for accounts receivable management.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
Server
Pub By Novo
Bowling Green
06.2020 - 10.2021
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Developed training materials to enhance instructional effectiveness for team members.
- Collaborated with management to identify areas needing additional training support.
- Trained new servers on menu knowledge and customer service standards.
Education
Bachelor of Science - Accounting
Western Kentucky University
Bowling Green, KY05-2021
Skills
- Electronic billing
- Data entry accuracy
- Financial reporting
- Customer relationship management
- Team collaboration
- Time management
- Invoice and payment processing
- Account reconciliation
Timeline
Server
Bubba's 33
03.2024 - Current
Job Cost/Accounts Receivable
Scotty's Contracting & Stone
10.2021 - 01.2024
Server
Pub By Novo
06.2020 - 10.2021
Bachelor of Science - Accounting
Western Kentucky University
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