Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Castro Zavala

Federal Heights

Summary

Customer-focused professional with experience in custodial and retail environments. Skilled in problem solving, time management, and equipment maintenance, contributing to a clean and welcoming atmosphere. Eager to leverage expertise to enhance operational efficiency.

Overview

4
4
years of professional experience

Work History

Custodian

Maintenance Resources Inc
Denver
10.2022 - Current
  • Conducted routine inspections to identify cleaning needs and hazards.
  • Reported maintenance issues and safety concerns promptly to management.
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
  • Kept building interiors appealing with routine deep cleaning of high-traffic area

Sales Associate

Burlington Coat Factory Department Store
Thornton
07.2022 - 08.2024
  • Maintained an organized store layout and ensured optimal merchandise display.
  • Collaborated with the team to restock inventory and manage shipments efficiently.
  • Resolved customer inquiries and complaints professionally to enhance satisfaction.
  • Educated customers on promotions and store policies effectively.
  • Contributed to a positive shopping environment through teamwork and communication.
  • I greeted customers, providing exceptional service and product advice.
  • Performed cashier duties, including processing payments, and issuing receipts.
  • Trained new team members in cash register operation and customer service procedures.

Education

High School Diploma -

KIPP Denver Collegiate High School
Denver, CO
05-2021

Some College (No Degree) - International Studies

Colorado State University
Fort Collins, CO

Skills

  • Equipment maintenance
  • Time management
  • Attention to detail
  • Customer service
  • Problem solving
  • Effective communication

Timeline

Custodian

Maintenance Resources Inc
10.2022 - Current

Sales Associate

Burlington Coat Factory Department Store
07.2022 - 08.2024

High School Diploma -

KIPP Denver Collegiate High School

Some College (No Degree) - International Studies

Colorado State University
Madison Castro Zavala