Summary
Overview
Work History
Education
Skills
Timeline
OTHER RELEVANT EXPERIENCE
Generic

Madelyn Laushman

Fort Collins,CO

Summary

Developed strong customer service and multitasking skills in a high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining a positive and professional attitude. Seeking to transition into a new field, leveraging skills in effective communication and team collaboration.

Overview

4
4
years of professional experience

Work History

Server, Bartender, Barista

Ace Café (Extension of Ace Gillett’s)
Fort Collins, CO
12.2024 - 08.2025
  • Served cocktails, brunch, and small plates to a section with 8-16 tables.
  • Was a bartender and mixologist, creating and serving both signature and classic cocktails for customers to enjoy.
  • Worked as a barista, operating an espresso machine to craft a wide variety of specialty coffee beverages.
  • Used sales techniques to upsell customers in a friendly and charming way.
  • Worked as the only employee on the floor for 6+ hours, improving independence and self-management skills.
  • Had personable and professional interactions with tables, creating several regular customers.

Support, Server

Ace Gillett’s
12.2024 - 08.2025
  • Consistently kept tables clean, delivered food to tables promptly, and managed sidework such as cleaning dishes and silverware to support servers and bartenders.
  • Served a section of 5-6 tables with outstanding customer service, in an upscale environment.
  • Provided excellent attention to detail when restocking and cleaning the workplace.
  • Acted as a team player, willing to work in any position needed at the time, and going above and beyond to help out coworkers.
  • Exhibited an extensive knowledge of the menu, including the spirit list, which had 200+ options.

Server

The Kickin’ Chicken
08.2023 - 09.2024
  • Served a section of 7-12 tables, as well as large groups of 20+ people, in a fast-paced, sports bar environment.
  • Provided friendly, efficient customer service, while running fresh food and keeping tables clean for more customers.
  • Operated a register, took phone orders, and managed cash tips and checkouts.
  • Paid special attention to customer substitutions, requests, and allergies to provide a personalized and comfortable dining experience.
  • Took part in several company sales competitions, winning multiple.

Host, Expediter, Server

RICE Bistro and Sushi
Littleton, CO
12.2021 - 07.2023
  • Answered phones, took reservations, and responded to customer inquiries in a friendly, professional, and informative manner.
  • Developed management and multitasking skills by being an expediter, running the line, and managing the flow of the kitchen.
  • Closed and opened 3 hot bars, food prep stations, and registers.
  • Quickly and neatly packaged takeout orders and garnished dishes.
  • Showed loyalty as an employee, staying with the company for almost two years and moving through several different roles in the workplace.

Education

High School Diploma - High Honors

Heritage High School
Littleton, CO
05.2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Point of sale operation

Timeline

Server, Bartender, Barista

Ace Café (Extension of Ace Gillett’s)
12.2024 - 08.2025

Support, Server

Ace Gillett’s
12.2024 - 08.2025

Server

The Kickin’ Chicken
08.2023 - 09.2024

Host, Expediter, Server

RICE Bistro and Sushi
12.2021 - 07.2023

High School Diploma - High Honors

Heritage High School

OTHER RELEVANT EXPERIENCE

Nanny and Babysitter —2020-2024

  • Provided reliable care in several different homes, watching 1-3 children at a time and forming close bonds with each of them. Helped develop skills in multitasking, time management, and patience.

Theatre Tech, Community and Professional —2017-2023

  • Worked on a team of theatre technicians for more than 60 shows, acting in a leadership position (Costume Shop Manager, Costume Designer, Stage Manager) for a large number of them. Required a lot of work with spreadsheets and detailed inventory, as well as great teamwork and leadership skills.

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Madelyn Laushman