Maddie Mullins
Boulder
Summary
Driven and enthusiastic hostess with strong customer service skills, ensuring a welcoming atmosphere and efficient seating, and delivering an unforgettable dining experience. Looking for an opportunity that provides a collaborative and supportive work environment with the ability and commitment to learn and develop skills.
Overview
3
3
years of professional experience
Work History
Hostess
Parrys Pizza
Northglenn
06.2023 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Managed guest expectations communicating hours, wait times, and specials.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Answered the phone to handle the waitlist, takeout orders and respond to service questions.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Assisted in training new hosts on company procedures.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Maintained a clean and organized dining area.
- Working with all team members to ensure that the dining area is ready for customers.
Education
Bachelor of Arts -
CU Boulder
Boulder, CO05.2029
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Communication skills
- Training assistance
- Server support
- Takeout order processing
- High volume dining
- Patience and empathy
- Table bussing
- Guest seating
- Greeting guests
Affiliations
Member of the Gamma Phi Beta Sorority
Timeline
Hostess
Parrys Pizza
06.2023 - Current
Bachelor of Arts -
CU Boulder