Madigan Holmes
Englewood
Summary
Dedicated student with a positive attitude and 7 years of work experience in customer service and administrative roles. Certified Nursing Assistant from Arapahoe Community College, currently pursuing a Bachelor of Science in Nursing, expected September 2026. Proven ability to deliver patient-centered care, perform accurate assessments, and administer medications under supervision. Recognized for effective communication skills that reduce patient anxiety and enhance health management education. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nurse Extern
Sky Ridge Medical Center
Lone Tree
05.2025 - Current
- Assisted nursing staff with patient assessments and routine care procedures.
- Monitored vital signs and documented changes in patients' conditions.
- Engaged with patients to gather health histories and provide comfort.
- Collaborated with interdisciplinary teams to ensure comprehensive patient care.
- Obtained vital signs and checked blood glucose levels of assigned patients.
- Provided assistance with activities of daily living, including bathing, dressing, toileting and ambulation.
- Assisted RNs with complex treatments and procedures for patients.
- Transported patients from one unit to another using proper safety techniques.
- Provided emotional support to patients during difficult times.
- Demonstrated knowledge of infection control protocols while providing patient care services.
- Performed basic nursing care procedures, such as wound care and catheter insertion.
- Supported post-operative care, monitoring patient recovery and reporting to RN.
- Engaged in continuous learning to enhance nursing knowledge and skills.
CNA/Cardiac Telemetry Technician
Common Spirit
Colorado Springs
08.2024 - 05.2025
- Assisted patients with activities of daily living, including bathing and grooming.
- Monitored vital signs using telemetry equipment, promptly reporting abnormalities.
- Maintained cleanliness and safety standards in patient environments.
- Supported care team by preparing medical equipment and supplies.
- Documented patient care details accurately in electronic records.
- Communicated effectively with patients to provide emotional support.
- Collaborated with healthcare team to enhance quality of patient care.
- Adhered diligently to safety protocols and infection control procedures.
CNA - Certified Nursing Assistant
NurseCore Management Services, LLC
Colorado Springs
07.2023 - 08.2024
- Provide care for all my residents
- Provide care at many facilities and different settings
- Take their dinner orders
- Answer all call lights in a timely matter
- Ensure my residents stay clean and healthy
- Do hourly rounds on all my residents to make sure that they are getting everything they need
- Providing residents with any food and water that is needed (feed residents who are unable to do so)
- Work at many facilities that need help of a CNA
- Work at places I have never worked at before and stay adaptable
CNA - Certified Nursing Assistant
Medallion Post Acute Rehabilitation
Colorado Springs
09.2022 - 11.2023
- Provide care for all my residents
- Take their dinner orders
- Answer all call lights in a timely matter
- Ensure my residents stay clean and healthy
- Do hourly rounds on all my residents to make sure that they are getting everything they need
- Providing residents with any food and water that is needed (feed residents who are unable to do so)
Server
HOPS N' DROPS
Colorado Springs
02.2022 - 06.2023
- Answer all phone calls
- Greet customers
- Seat customers
- Run the floor plan
- Run the expo line
- Run food
- Take to-go orders
- Bus tables
- Take payments for orders
- Train all new support role people
- Head certified trainer
- Take tables
- Take orders
CNA - Certified Nursing Assistant
Legacy Village Assisted Living Memory Care Unit
Castle Pines
06.2022 - 09.2022
- Care for residents needs
- Answer all resident call lights in a timely matter
- Ensure my residents stay clean and healthy
- Report any changes in my residents to the Nurses
- Provide the residents with dinner and snacks
- Do the residents laundry
Fitting Room Stylist
Scheels Sports
Colorado Springs
01.2022 - 06.2022
- Help customers get into fitting rooms
- Hang and fold product
- Help customers find other items or sizes
Web
Scheels Sports
Colorado Springs
10.2021 - 02.2022
- Shop for online web orders
- Help customers
- Ship orders out to customers in the warehouse
- Inform customers about the store and what Scheels is all about
Shift Manager
Smoothie King
Highlands Ranch
11.2020 - 10.2021
- Maintained quality control in fast-paced environment.
- Assisted with training of new employees to ensure operational efficiency.
- Handled cash register transactions accurately and efficiently.
- Communicated effectively with customers to fulfill orders and address inquiries.
- Bagged orders and prepared meals for timely service.
- Restocked inventory to ensure product availability.
- Managed waste disposal and recycling to maintain cleanliness.
- Swept and mopped lobby and store to uphold hygiene standards.
- Trained new employees on operational procedures and customer service standards.
Shift Manager
Tropical Smoothie Cafe
Highlands Ranch
03.2020 - 11.2020
- Worked in a high pressure environment
- Maintained quality control
- Helped train new employees
- Worked the cash register
- Performed various administrative tasks
- Communicated with customers
- Helped customers with orders
- Bagged orders and meals for customers
- Made food
- Restocked items
- Took out trash and recycling
- Swept and mopped lobby and store
- Maintained a positive attitude
Hostess
Old Blinking Light
Highlands Ranch
03.2019 - 05.2020
- Greeted and seated guests promptly in dining areas or waiting zones.
- Coordinated reservations and managed private party accommodations.
- Assigned tables based on patrons' needs and rotation for balanced server workload.
- Maintained high standards of customer service across all interactions.
- Answered telephone calls to assist with inquiries and reservations.
- Cleaned and prepared tables to ensure readiness for new patrons.
- Monitored training processes for new employees to uphold service quality.
- Took customer to-go orders efficiently, ensuring accurate fulfillment.
Head Hostess
Old Blinking Light
Highlands Ranch
06.2018 - 02.2020
- Greeted and seated guests promptly in dining areas and waiting zones.
- Coordinated reservations and managed accommodations for private parties.
- Assigned tables based on patrons' needs to balance server workload.
- Maintained high standards of customer service across all interactions.
- Answered telephone inquiries, assisting with reservations and inquiries.
- Cleaned and prepared tables to ensure readiness for incoming patrons.
- Monitored training processes for new employees, ensuring service quality.
- Took to-go orders efficiently, guaranteeing accurate fulfillment.
- Trained new host staff on procedures and customer service standards effectively.
Babysitting
01.2016 - 12.2019
- Provided childcare for multiple families for over four years and the children range from three months to eight years.
Education
BSN - Nursing
Concordia University
Greenwood Village, CO09-2026
High School Diploma -
Mountain Vista High School
Highlands Ranch, CO05.2021
Skills
- Leadership and problem-solving
- Critical thinking
- Customer service and relations
- Front desk operations
- Childcare and babysitting
- Food service experience
- Organizational skills
- Cleaning and sanitation
- Supervision and management
- Cash handling and cashiering
- Continuous improvement practices
- OSHA compliance
- Windows proficiency
- Filing and documentation
- Medical terminology expertise
- Sales strategies
- POS systems knowledge
- Vital signs monitoring
- Alzheimer's and acute care support
- Assisted living services
- Infection control measures
- Emotional support techniques
- Team collaboration
Certification
- Driver's License
- AED Certification
- CPR Certification
- BLS Certification
- First Aid Certification
- Food Handler Certification
- Certified Nursing Assistant (CNA)
- State Tested Nursing Assistant
Personal Information
Authorized To Work: US
Languages
English
Native/ Bilingual
Affiliations
- World Travel
- Skiing
- Hiking
References
References available upon request.
Timeline
Nurse Extern
Sky Ridge Medical Center
05.2025 - Current
CNA/Cardiac Telemetry Technician
Common Spirit
08.2024 - 05.2025
CNA - Certified Nursing Assistant
NurseCore Management Services, LLC
07.2023 - 08.2024
CNA - Certified Nursing Assistant
Medallion Post Acute Rehabilitation
09.2022 - 11.2023
CNA - Certified Nursing Assistant
Legacy Village Assisted Living Memory Care Unit
06.2022 - 09.2022
Server
HOPS N' DROPS
02.2022 - 06.2023
Fitting Room Stylist
Scheels Sports
01.2022 - 06.2022
Web
Scheels Sports
10.2021 - 02.2022
Shift Manager
Smoothie King
11.2020 - 10.2021
Shift Manager
Tropical Smoothie Cafe
03.2020 - 11.2020
Hostess
Old Blinking Light
03.2019 - 05.2020
Head Hostess
Old Blinking Light
06.2018 - 02.2020
Babysitting
01.2016 - 12.2019
BSN - Nursing
Concordia University
High School Diploma -
Mountain Vista High School