Dependable in customer support providing fast and high quality service to guests. Adaptable professional with expertise in personal development, team collaboration and resolving issues with customers, team and management.
Overview
3
3
years of professional experience
Work History
Server
Grand America Hotel
02.2025 - 08.2025
Tea Server during team time servicing up to 10 tables an hour.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Buffalo Wild Wings
03.2024 - 02.2025
Provide exceptional customer service by greeting guests, taking orders, and ensuring timely delivery of food and beverages while maintaining a friendly and professional atmosphere.
Team Shift Lead
Allen Theaters
05.2022 - 01.2024
Supervised and mentored a team of employees, providing guidance on customer service, task completion, and ensuring a positive work environment.
Managed inventory and ensured timely restocking of concessions and supplies to maintain smooth operations and meet customer demand.
Education
No Degree - Some College
SLCC
Salt Lake City, UT
03-2024
High School Diploma -
Mountain View High School
Orem, UT
05.2019
Skills
Customer Service Excellence
Hospitality Operations
Goal Oriented
Adaptability & Flexibility
LANGUAGES
English
Some spanish
AWARDS & INTERESTS
Jewelry Making: Passionate about creating unique, handcrafted jewelry, focusing on traditional Native Jewelry., Art Studies: Currently studying art, exploring various artistic techniques and creative expression., FFA (Future Farmers of America): Participated in FFA during high school, developing leadership skills and gaining experience in agriculture, public speaking, and community involvement.