Mackenzie Rodriguez
Denver
Summary
Employee Relations Partner with 4+ years of experience supporting employee relations, investigations, performance management, and compliance within regulated and mission-driven environments. Highly skilled in complaint intake, EEO matters, documentation, conflict resolution, and advising supervisors on fair, consistent, and legally compliant employment practices. Known for sound judgment, discretion, and applying an equity, inclusion, and belonging lens to all employee relations matters. Advanced proficiency in Microsoft Excel and HR technologies, supported by Microsoft Office Certification, to analyze trends, mitigate risk, and strengthen organizational culture.
Overview
4
4
years of professional experience
Work History
Employee Relations & People Operations Partner
Bee Line Medical Office
10.2025 - 01.2026
- Supported and managed employee relations matters including complaint intake, assessment, investigation support, documentation, and resolution in alignment with federal, state, and local employment laws.
- Tracked, assessed, and responded to EEO-related concerns, grievances, and workplace complaints, recommending appropriate levels of intervention while mitigating retaliation and compliance risk.
- Conducted and supported employee relations investigations by gathering information, maintaining neutrality, ensuring confidentiality, and documenting findings thoroughly.
- Advised supervisors and managers on performance management, corrective action, and employee evaluations to promote fairness, accountability, and compliance.
- Provided conflict resolution solutions including mediation support, policy clarification, one-on-one coaching, and cross-functional collaboration.
- Ensured complete and accurate documentation of employee relations cases within tracking systems to support audits, unemployment claims, and legal review.
- Processed and supported unemployment claims, ensuring timely and compliant responses.
- Applied an equity and inclusion lens to all employee relations decisions, monitoring consistency across cases and identifying systemic trends.
- Developed strategic partnerships to enhance business growth and market presence.
- Mentored junior team members, fostering professional development and enhancing team performance.
HR Operations & Compliance Analyst
Mission Yogurt
07.2022 - 10.2025
- Partnered with HR leadership and operational teams to support people-related decisions impacting employee engagement, performance, and workplace culture.
- Collected, analyzed, and reported employee relations and performance data using advanced Microsoft Excel (pivot tables, formulas, dashboards) to identify trends, risks, and opportunities for improvement.
- Supported employee engagement initiatives, including survey administration, data analysis, and follow-through on action planning.
- Created and maintained supervisor tools, documentation templates, and process guides to support consistent policy application and performance management practices.
- Maintained working knowledge of FLSA, EEOC, NLRA, DOL, and Unemployment regulations to proactively mitigate organizational risk.
- Conducted compliance audits to identify risks and ensure adherence to regulations.
- Assisted in developing and maintaining compliance documentation and policies.
Education
High School Diploma -
Metropolitan State University of Denver
Denver, CO05-2028
Skills
- Employee Relations & Investigations
- EEO Complaints & Grievance Handling
- Performance Management & Corrective Action
- Conflict Resolution & Mediation
- Employment Law Compliance (FLSA, EEOC, NLRA, DOL, Unemployment)
- Policy Interpretation & Risk Mitigation
- Supervisor Consultation & Coaching
- Equity, Inclusion & Belonging Lens
- Documentation & Case Management
- Administrative management
- Data Analysis, Metrics & Trend Reporting (Advanced Excel)
- Microsoft Excel (Advanced: pivot tables, formulas, dashboards, trend analysis)
- Microsoft Office Suite (Word, Outlook, PowerPoint) – Microsoft Certified
- HRIS, case management, and documentation systems
- Remote and hybrid collaboration tools
Values & Mission Alignment
Demonstrated commitment to equity, dignity, and respectful workplaces. Motivated by supporting employees and leaders in mission-driven organizations through fair, compliant, and compassionate employee relations practices.
Languages
Spanish
Professional Working
Timeline
Employee Relations & People Operations Partner
Bee Line Medical Office
10.2025 - 01.2026
HR Operations & Compliance Analyst
Mission Yogurt
07.2022 - 10.2025
High School Diploma -
Metropolitan State University of Denver