Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macie Foster

Denver

Summary

Retail sales professional versed in inventory management, pricing, and merchandising. Extensive experience in order writing and customer service.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Dairy Clerk

Kroger Co, Inc
01.2023 - Current
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Retrieved items for customers and verified prices.
  • Utilized electric pallet jack to load, unload, transport and store goods.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Managed timely and effective replacement of damaged or missing products.
  • Trained new personnel regarding company operations, policies and services.

Warehouse Clerk

Amazon
01.2022 - 12.2022
  • Checked packages and merchandise for damage and notified vendors.
  • Simplified shipping and receiving processes for improved workflow.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes
  • Kept warehouse up to safety and health regulations at all times.
  • Utilized warehouse equipment to safely load and unload pallets and containers.

Grocery Team Member

Whole Foods Market Inc
02.2020 - 01.2022
  • Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Checked department signage and confirmed proper pricing, making sure sale items accurate.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Overnight Stocker

Kroger
03.2016 - 01.2020
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Inspected inventory to identify shortages and maintain consistent inventory.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Maintained neat, organized stockroom free of hazards.
  • Located needed merchandise in inventory using software and placed on skids for transport to shelves.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Supervised and trained new staff.
  • Stocked designated items on shelves, end caps and displays.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Developed plan-o-grams and layouts that maximized sales.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Product Demonstrator

Advantage Sales And Marketing
05.2015 - 07.2015
  • Arranged demonstration areas to be appealing to attract attention of prospective customers.
  • Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
  • Requested contact information from potential customers to provide additional information.
  • Recommended specific product options to meet customer needs.
  • Recorded quantities of sample and coupon distribution to estimate productivity and sales.
  • Provided product samples, coupons, informational brochures and incentives to persuade people to buy products.
  • Assisted customers in locating items, addressed questions and provided product samples.
  • Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
  • Educated customers on product features and answered questions regarding product use.
  • Collaborated with marketing team to create and implement promotional campaigns.
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
  • Developed creative displays and signage to draw customers to products.
  • Maintained knowledge of current promotions and product features.
  • Maintained clean, organized and professional work environment.

Education

Photography

Watkins College of Art, Design, And Film
Nashville, TN

Graphic And Digital Design

Chattanooga State Community College
Chattanooga, TN

High School Diploma -

Red Bank High School
Chattanooga, TN
12-2011

Skills

  • Stock management
  • Shelf stocking
  • Product rotation
  • Sales promotion
  • Promotional pricing
  • Pallet jack operation
  • Merchandise organization
  • Workplace safety
  • Operating pallet jacks
  • Customer service
  • Merchandising skills
  • Outstanding memorization skills

Timeline

Dairy Clerk

Kroger Co, Inc
01.2023 - Current

Warehouse Clerk

Amazon
01.2022 - 12.2022

Grocery Team Member

Whole Foods Market Inc
02.2020 - 01.2022

Overnight Stocker

Kroger
03.2016 - 01.2020

Product Demonstrator

Advantage Sales And Marketing
05.2015 - 07.2015

Photography

Watkins College of Art, Design, And Film

Graphic And Digital Design

Chattanooga State Community College

High School Diploma -

Red Bank High School

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