Mac Lakatos
Littleton,CO
Summary
Results-oriented leader with experience in operations management and team mentoring. Known for fostering high morale and productivity through effective coaching and communication strategies, contributing to enhanced performance and a unified organizational culture.
Overview
7
7
years of professional experience
Work History
Fulfillment Operations Team Lead
Target
Littleton, CO
01.2025 - 05.2026
- Streamlined daily operations by coordinating team tasks and ensuring efficient workflow.
- Maintained high levels of employee morale through effective communication, recognition, and coaching initiatives.
- Trained new employees on company policies, procedures, safety, and best practices to facilitate their rapid integration into the team.
- Coordinated efforts with various departments to optimize communication processes and foster a unified organizational culture.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Conducted regular performance evaluations, providing constructive feedback to promote professional growth within the team.
- Higher volume store with 5000 units a day.
- High standard for metrics
- Managed a minimum of 12 people a day up to 45 during peak seasons
Server
First Watch
Littleton, CO
08.2024 - 03.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Lift Operations Team Lead
Vail Resorts
Keystone, CO
01.2021 - 04.2024
- Mentored team members, fostering a collaborative environment for skill development.
- Conducted regular safety meetings to reinforce guidelines and address any concerns or issues among staff members.
- Facilitated communication between departments, ensuring alignment on goals and objectives.
- Trained new employees on company policies, procedures, and best practices to facilitate their rapid integration into the team.
- Supervised daily lift operations to ensure safety compliance and equipment functionality.
- Improved guest experience, addressing concerns promptly and providing exceptional customer service.
- Enhanced lift safety by conducting thorough inspections and maintenance procedures.
- Contributed to overall resort success through active participation in interdepartmental initiatives, projects, and events.
Night Merchandiser
Costco
Lake Zurich, IL
11.2019 - 12.2020
- Managed high-volume stocking duties during peak holiday seasons, keeping shelves full despite increased demand from shoppers.
- Contributed to a positive work environment through strong teamwork skills, flexibility, and adaptability to changing situations on the night shift schedule.
- Enhanced store appearance and customer experience by maintaining clean, organized, and well-stocked shelves.
- Maintained neat, organized stockroom free of hazards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
GED -
College of Lake County
Waukegan, IL08.2019
Skills
- Time management
- Attention to detail
- Data Analysis
- Effective leader
- Adaptability and flexibility
- Organizational skills
- Quality assurance
- Task delegation
- Productivity management
- Problem-solving
- Excellent communication
- Teamwork and collaboration
Timeline
Fulfillment Operations Team Lead
Target
01.2025 - 05.2026
Server
First Watch
08.2024 - 03.2025
Lift Operations Team Lead
Vail Resorts
01.2021 - 04.2024
Night Merchandiser
Costco
11.2019 - 12.2020
GED -
College of Lake County