Lynmarie Hernandez
Fort Collins
Summary
To serve in a role that draws on my bilingual communication, strategic problem-solving, and lived experience in homelessness to strengthen community partnerships and sustainable solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CAHPS Steering Committee
Northern Colorado Continuum of Care
06.2026 - Current
- Provide strategic guidance for CAHPS implementation, governance, and system improvement through policy review, evaluation, and cross-system collaboration.
- Guided CAHPS implementation, committee priorities, and order of business across a two-county system
- Collaborated to strengthen system capacity, efficiency, equity, and access to resources
- Advised on community priorities and submitted annual recommendations to the Governing Board
- Conducted annual system evaluations and reviewed CAHPS policies and procedures
- Initiated workgroups, monitored HUD compliance, reviewed grievances, and evaluation findings
Murphy Center Ban Appeal Committee
Homeward Alliance
02.2026 - Current
- Volunteer committee role within a nonprofit low-barrier hub in Larimer County for homeless services.
- Review ban appeals for safety, fairness, and service access
- Apply trauma-informed and harm reduction practices
- Balance accountability with low-barrier access
- Respond to behavioral concerns with sound judgment
Bilingual Resource Navigator & Interim Family Services Manager
Homeward Alliance
12.2025 - Current
- Completed intakes at The Murphy Center and Family Services office daily.
- Coordinated client assessments to identify housing needs and support services.
- Developed individualized action plans to facilitate client transitions into stable housing.
- Collaborated with community partners to streamline resource access for clients in need.
- Trained new staff on best practices in client engagement and resource allocation.
- Administered & updated Individual & Family VI-SPDAT’s in various shelters throughout Larimer County.
- - Trust building with clients with disabilities, mental health disorders, substance use disorders, felons, Survivors of Domestic Violence, and children both housed & unhoused.
- - Participated in Weekly navigator meetings, monthly all staff meetings presenting client cases and program updates.
Bilingual Housing Counselor
The Housing Council
02.2024 - 11.2024
- Developed personalized action plans with creative solutions for clients’ financial and housing goals.
- Frequent Public speaking (Spanish/English) weekends included.
- Prepare Bilingual speaking engagements with presentations on grants, mortgages, affordability, and insurance information in local churches, schools, and community centers.
- Connected clients to resources and services through referrals, ensuring a seamless experience.
- Maintained strong relationships with clients, even after program transitions.
- Operate a local resource hotline, assisting NYS callers with urgent needs regarding Fair Housing rights and resources.
- Led community outreach initiatives for financial empowerment in marginalized communities.
- Counseled renters, first time home buyers, and foreclosure prevention, offering solutions to address housing challenges, improving financial stability, and ensuring compliance with taxes and public collections.
- Facilitated weekly educational sessions on housing rights and responsibilities in New York State.
- Served as a liaison for grant and program development with the City of Rochester and local Lenders.
Speaking Engagement Coordinator & Benefit System Coordinator
Eastern Service Workers Association
04.2023 - 05.2024
- Created & translated documents from for training, speaking engagements, follow ups, and community marches/rallies.
- Organized seminars and community events, including at local universities, churches, and neighborhood groups.
- Conducted interviews and secured sponsors for the independent publication of The New York Service Worker
- Trained volunteers in customer service, advocacy, and office procedures.
- Provided emergency advocacy for members on legal issues, housing disputes, and utilities.
- Led weekly outreach canvassing in low-income neighborhoods.
- Managed and filed cash donations, in-kind contributions, and organized drives.
- Facilitated bilingual classes on civil rights movements and climate change.
Bilingual Field Agent
United States Census Bureau
01.2020 - 01.2020
- Door-to-door Canvassing. Caseload: 70 addresses daily
- Conduct in-person interviews with diverse range of households to gather & report sensitive demographic & housing data
- Utilized cultural awareness & time management skills inside residential homes
- Full compliance to strict federal confidentiality laws (Title 13)
- Adherence to security protocols while handling Personal Identifiable Information
- Utilized Government issued electronic devices and GPS mapping tools daily.
- Submitted daily records of hours worked, miles driven, and expenses incurred.
Education
Latino Leadership Development -
United Way of Greater Rochester And The Finger Lakes
Rochester, NY10-2024
Rental Eviction Intervention -
NeighborWorks America
Minnesota City, MN03-2023
High School Diploma -
High School for Health Professions and Human Services
New York, NYSkills
- Spanish/English – Fluent
- Leadership (8 years)
- Public speaking (6 years)
- Customer Service (10 years)
- Communication Skills (10 years)
- Conflict management (8 years)
- Organizational skills
- Active listening
Certification
- Latino Leadership Development
- Rental Eviction Intervention
Timeline
CAHPS Steering Committee
Northern Colorado Continuum of Care
06.2026 - Current
Murphy Center Ban Appeal Committee
Homeward Alliance
02.2026 - Current
Bilingual Resource Navigator & Interim Family Services Manager
Homeward Alliance
12.2025 - Current
Bilingual Housing Counselor
The Housing Council
02.2024 - 11.2024
Speaking Engagement Coordinator & Benefit System Coordinator
Eastern Service Workers Association
04.2023 - 05.2024
Bilingual Field Agent
United States Census Bureau
01.2020 - 01.2020
Latino Leadership Development -
United Way of Greater Rochester And The Finger Lakes
Rental Eviction Intervention -
NeighborWorks America
High School Diploma -
High School for Health Professions and Human Services