Lydia Ward
Rangely
Summary
Proven professional with a track record of exceeding expectations at Western Filament Inc., adept in technology efficiency and customer service. Leveraged attention to detail and problem-solving skills to enhance product quality and consistency, demonstrating a commitment to continuous improvement and client satisfaction.
Overview
3
3
years of professional experience
Work History
Custodian
Rangely High School
06.2024 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Front Desk Receptionist
Blue Mountain Inn and Suites
08.2023 - 05.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
Attendant
Alta Gas Station
01.2023 - 06.2023
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Provided exceptional customer service by promptly addressing guest needs and requests.
Sales Associate
True Value Company
03.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Coating Operator
Western Filament Inc.
06.2022 - 01.2023
- Exceeded client expectations with timely deliveries achieved by expediting orders using efficient scheduling methods that prioritized high-priority projects without sacrificing quality standards or attention-to-detail requirements.
- Demonstrated commitment to continuous improvement by participating in training programs on advanced coating techniques and technologies.
- Enhanced product quality by meticulously monitoring and adjusting coating parameters.
- Improved overall product consistency by accurately measuring and mixing coating materials according to specifications.
Education
High School Diploma -
Central High School
Clifton, CO05.2015
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Problem-solving
- Time management
- Quick learner
- Coachable
- Technology efficient
- Microsoft office proficient
Timeline
Custodian
Rangely High School
06.2024 - Current
Front Desk Receptionist
Blue Mountain Inn and Suites
08.2023 - 05.2024
Attendant
Alta Gas Station
01.2023 - 06.2023
Coating Operator
Western Filament Inc.
06.2022 - 01.2023
Sales Associate
True Value Company
03.2022 - 06.2023
High School Diploma -
Central High School
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