Luke Villalobos
Denver,CO
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
10
10
years of professional experience
Work History
Service Technician
Biotech Solutions
11.2022 - 04.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
Field Service Technician
Spartan Plumbing
06.2021 - 12.2021
- Emergency Service
- Plumbing Repairs
- Excavations
- Drain
- Waste
- Vents
- Sewer Specialty
- Cabling and Cleaning
Camera viewing. And location tracking marker
Handyman
Self-employeed
11.2020 - 06.2021
- Mechanic/Automotive
- Fencing
- Landscaping
- Plumbing
- House Repairs
- Remodels
Plumber
Christopher's Plumbing Services Inc.
04.2019 - 09.2020
- Emergency Service
- Plumbing Repairs
- Excavations
- Drain Waste
- Vents and Sewer
- Remodels
- Water heaters
Apprentice Electrician
Creative Electrical
03.2018 - 01.2019
- Basic Electrical
Plumber/Lead Pipefitter
Ovation Plumbing, Inc.
03.2017 - 02.2018
- New Construction
- Plumbing Installation
- Lead Pipefitter
- Other Construction Services
Apprentice Plumber
Utah Mechanical Contractors
04.2014 - 10.2016
- Plumbing
- New construction of gas pipe/DWV
- Any of general labor required
Education
Apprenticeship - Plumbing
RK Mechanical Apprentice Program
Denver, CO11.2013
GED -
Front Range Community College
Westminster, CO07.2009
High School Diploma -
Lakewood High School
Lakewood, CO05.2007
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Power Tools
- Hand Tools
- Forklift
- Plumbing
- Drain And Sewerage cleaning
Pipe Fitter - Remodels
- Landscaping
- Demolition
- Plumbing Diagnostics
Timeline
Service Technician
Biotech Solutions
11.2022 - 04.2024
Field Service Technician
Spartan Plumbing
06.2021 - 12.2021
Handyman
Self-employeed
11.2020 - 06.2021
Plumber
Christopher's Plumbing Services Inc.
04.2019 - 09.2020
Apprentice Electrician
Creative Electrical
03.2018 - 01.2019
Plumber/Lead Pipefitter
Ovation Plumbing, Inc.
03.2017 - 02.2018
Apprentice Plumber
Utah Mechanical Contractors
04.2014 - 10.2016
Apprenticeship - Plumbing
RK Mechanical Apprentice Program
GED -
Front Range Community College
High School Diploma -
Lakewood High School
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