Luke Trujillo
Thornton
Summary
Dynamic and results-driven professional with a strong work ethic, excellent time-management skills and ability to quickly build rapport with customers. Proven record of setting lofty goals and creating a plan to attain the objectives. Disciplined, driven, and always determined to help clients towards their most financially stable future and exceed expectations. Committed to enhancing client experiences through effective communication and collaboration.
Overview
11
11
years of professional experience
Work History
Server
BJ's Restaurant & Brewhouse
08.2023 - Current
- Promoted to Server within 2 months due to strong multitasking skills, ability to build customer rapport, knowledge of company standards, and excellent teamwork.
- Performed opening and closing duties.
- Earned numerous 5-star reviews, even earning coveted company five 5-star reviews in a week award.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced customer experiences.
Delivery Driver
DoorDash
05.2022 - 12.2023
- Delivered orders in a timely fashion while also providing friendly and professional customer service.
- Routinely earned > 20% tips; earnings paid for education at CU Boulder.
Officer Candidate
USAFA
06.2018 - 04.2022
- Established effective communication channels among multiple departments.
- Facilitated briefings with staff members to discuss current operations.
- Assisted with the development and supervision of younger cadets to build character, promote integrity, and enforce discipline.
- Balanced academic and military demands while also maintaining a leadership position on the USAFA Golf Team.
Caddy
Broadmoor Golf Course
06.2014 - 05.2018
- Promoted a positive atmosphere within the golf community by exemplifying exceptional sportsmanship and professionalism.
- Served as an ambassador for the golf club by upholding its values, policies, dress code requirements while on duty.
Education
No Degree - Finance & Management
United States Air Force Academy
Colorado Springs, COBachelor of Science - Leeds School of Business - Finance
University of Colorado At Boulder
Boulder, CO08-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Leadership
- Teamwork and Collaboration
- Relationship Building and Management
- Adaptability and Flexibility
- Microsoft Excel
Timeline
Server
BJ's Restaurant & Brewhouse
08.2023 - Current
Delivery Driver
DoorDash
05.2022 - 12.2023
Officer Candidate
USAFA
06.2018 - 04.2022
Caddy
Broadmoor Golf Course
06.2014 - 05.2018
No Degree - Finance & Management
United States Air Force Academy
Bachelor of Science - Leeds School of Business - Finance
University of Colorado At Boulder
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